Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great insurance, substantial rate increase
I signed up with Nationwide when my puppy was 8-9 weeks old. The insurance at that time was $60/month, with a 250 annual deductible. The insurance is very good, the claims are fairly easy and they offer direct deposit. Customer service is usually pretty good, depending on who answers the phone (I've only encountered a couple representatives that weren't very friendly or acted like they cared about my concern)... Most are nice. As most pet owners know, you'll usually only meet your deductible the first year because after 6 months of age, you just take your pet for an annual check up. So it used to cost almost $1000 a year (60/month + 250 deductible) to have this insurance, which I do have the type that covers 90%. On the other hand, it does give me peace of mind knowing that my pet is covered should anything unexpected happen. My dog is 2 1/2 years old now, last year I didn't make any claims because I never went over my deductible. This year, to my surprise, the rate increased 50%! It is now $90.92!!!! I understand that all insurances go up a little, and in Nationwide's terms it states that there may be a slight increase upon renewal, but I do not consider this increase to be "slight". I do enjoy having peace of mind knowing that my pet will be covered if any accident or illness should arise, and I do think overall that this insurance is good in regards to coverage and processing of claims. But I'm not happy with the rate increase and the annual deductible. If you're paying that much per year, I don't think you should have to meet a deductible every year and now the cost is substantially higher.
Insurer: Nationwide
By: Kelly
Nationwide is a Lifesaver
Without Nationwide coverage, I don’t know how I could have afforded Cali’s emergency medical expenses. Your coverage put my mind at ease so I could focus on Cali’s recovery. I’ve recommended Nationwide coverage to every dog owner I know. Thank you very much.
Insurer: Nationwide
By: Lisa
Great Experience
Easy claims process, incredibly quick reimbursement and clear communication when there's an issue.
Insurer: Nationwide
By: Katherine
This company has been upfront and paid every claim according to the guidelines.
This company has been upfront and paid every claim according to the guidelines. They pay promptly, filing a claim is very easy.
Insurer: Nationwide
By: Harriett
So so pleased with Nationwide Pet Insurance!
I cannot express how impressed and pleased I am with the ease of submitting a claim and how quickly the claim was reviewed and our money transferred to our bank! I am SO grateful that we decided to invest in pet insurance this year, as our "first-born" doggy, Beau, is getting older and needed to have surgery just a few weeks ago. Thank you, thank you, from the bottom of our hearts for helping us keep him healthy and with our family!
Insurer: Nationwide
By: Lauren
Fantastic insurance, well worth the cost.
I haghly recommend Nationwide pet insurance. Their coverage is great, filing a claim is extremely easy, and payment is very quick. It is well worth the cost.
Insurer: Nationwide
By: Helen
Excellent customer service
Filing and receiving payment was effortless and quick
Insurer: Nationwide
By: Marian
When I needed it most, Trupanion was there to help.
It was so easy dealing with Trupanion. The hospital processed all the billing and Trupanion was the one insurance on display. I received my reimbursement without delay.
Insurer: Trupanion
By: M
Nationwide provided excellent service on my claim.
I've been with Nationwide since my "pack" was 8 weeks old. They have provided excellent service on all of my claims. I appreciate their support at the times when it is most needed.
Insurer: Nationwide
By: Norma
Better
Very happy now with the speed of paying claims now. Was three weeks now 1 week
Insurer: Nationwide
By: Sharon