Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


June 07, 2019

Great coverage - Nationwide takes fantastic care of my dogs

I've had Nationwide for a few years now. When my boxer-beagle tore his ACL around the age of two, and I didn't have insurance it was kind of a blinding flash of the obvious ("I should have bought insurance"). So I got it for Marty (obviously the ACL is an exclusion), then our next dog Reagan, who was one at the time, and finally our third dog Maggie who came along last year. Almost everything is covered, which has been very helpful for Marty, who had surgery for a cancerous tumor, and some issues with reflux (yes, dogs get reflux). Reagan has had some more minor issues that have always been covered. Maggie is just coming out of her puppy stage where she'll be allowed to get the better plan that the other two have, but their plan for her in her first year was adequate as well. If I could change one thing, it would be that my vet would accept the insurance, and then bill me for anything that isn't covered. As it is, you have to download a form, fill it out, and send it in with your receipts. I do all this by scanning and the downloaded form is a PDF. I then email a combined PDF and usually in a few weeks I get a notification that a payment is available from Chase. I'm very happy with Nationwide, and I'll keep all three dogs on it for the rest of their lives.

Insurer: Nationwide

By: Jeff

Useful
June 07, 2019

Proper vet care without financial worries.

Athena had become a very picky eater and also developed an issue with intermittent loose stool. She has also lost weight. We took her to our vet who was concerned that something more serious than just being picky was occurring. Our vet wanted to do a number of tests to rule out hereditary issues as well as any tumors. I trust our vet very much and wanted to do what was best for Athena. I knew that these tests would likely be expensive but I did not worry because I knew Athena had great insurance that has not let us down. We did the tests and luckily found nothing serious. Turns out Athena likely has a food allergy. We are testing with other foods and she is very happy and on her way to be 100% healthy.

Insurer: Nationwide

By: Anne

Useful
June 07, 2019

Easy and helps with unexpected vet costs

We have 3 dogs covered under varying policies due to age and tone of enrollment. It definitely helps with expensive treatments and wellness vet visits.

Insurer: Nationwide

By: Jill

Useful
June 07, 2019

One happy Pup

Nationwide has been great in helping us pay for the medical expenses that Riya has incurred in these past few months. We are so happy that we have the coverage. Even though there are limits on the expenses it does help. Thanks for your concern.

Insurer: Nationwide

By: Roz

Useful
June 07, 2019

Excellent customer service and efficient claim processing

I have been with Nationwide for two years now and I'm very pleased with the claims processing and customer service. The customer service is exceptional, the reps are professional, polite and knowledgeable. The few times I needed to contact customer service I was very happy with the conversations and results. I highly recommend using Nationwide for Pet Insurance, policy cost is reasonable and reimbursement is great and competitive if not better than other pet insurance companies.

Insurer: Nationwide

By: Suzanne

Useful
June 07, 2019

I'm so happy with my decision to buy this insurance

Nationwide Pet Insurance has been such a big help with Chloe's vet bills. I highly recommend due to ease of claims processing and customer service..

Insurer: Nationwide

By: Cari

Useful
June 07, 2019

Nationwide exceeded all of my expectations and really came through for our family when we needed help.

The customer service we received was excellent. The claims process was simple and efficient. I will recommend Nationwide to all of my pet owner friends in the future.

Insurer: Nationwide

By: Jason

Useful
June 07, 2019

Thank you for helping me provide my pet with the best care

We have had Nationwide pet insurance for many years for both of our beagles. Nationwide has been there for us through check-ups, teeth cleanings, snake bites and everything in between! Thank you for taking away the financial worry so we can enjoy giving our girls the best care!

Insurer: Nationwide

By: Krista

Useful
June 07, 2019

Best pet insurance!

Having an English Bulldog is at times difficult with all their allergies and stomach problems. Nationwide has been so awesome for us. It's nice to know when you get the bill from the vet that there is some comfort because you have Nationwide Pet Insurance. Never had a problem with a claim in almost 3 years. Fast and easy to file. Thank you!

Insurer: Nationwide

By: Mike

Useful
June 07, 2019

Personalized and easy experience

Claim process is easy and I like the follow up to check on my dog

Insurer: Nationwide

By: Kelly

Useful

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