Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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It would be wise to choose other insurance company
The process of claim is so slow and painful. I submitted a claim for my cat's dental cleaning on March, one month later they got back to me for additional medical history. I submitted the documents they asked on the same day I received the request. Then I wait one more month and heard nothing from them. I called the customer service to ask about the claim and the woman told me that the documents I submitted was not in the time range they want. But no one informed me about that until I call! I submitted correct documents and the kind customer service helped me to expedite my claim and I finally get paid after three months I filed the claim. If you are looking for some pet insurance company that can process your claim within shorter period of time, look for other companies.
Insurer: Nationwide
By: Wenching
Easy to use and pretty quick reimbursement
Easy to use and pretty quick reimbursement
Insurer: Nationwide
By: Laurel
Pleasantly surprised at the customer svc and prompt turnaround on my claim!
I’ve used other insurance companies before for my pets. I was concerned when I got a puppy that the service-level and the reimbursement would not be what I expected. Nationwide has proven me wrong on both counts. My first claim was taken care of within a week and the reimbursement arrived within two weeks.
Insurer: Nationwide
By: Elizabeth
Great Pet Insurance
Nationwide has good communication; they email me when they receive a claim and send the reimbursement check shortly thereafter.
Insurer: Nationwide
By: Jamie
Very comforting to know that our beloved pet has the backing of quality and affordable pet insurance.
Thank you so much for providing such an awesome insurance program for our pet. It provides us with a comforting peace of mind to know that our pet's health care is adequately covered by a strong surety leading to the best vet care available.
Insurer: Nationwide
By: STEPHEN
Excellent
Thank you for making everything as easy as possible during unexpected tough times. It’s always been easy to submit claims - from a couple years ago when she was extremely sick to this past month when Maggie got bit. I’m at ease with vet bills because of your easy process.
Insurer: Nationwide
By: Carolyn
Great pet insurance
Excellent service and easy claim submissions.
Insurer: Nationwide
By: Cathy
Great service!
I continue to be impressed with how easy it is to file a claim and now that we have direct deposit for reimbursements, the process is even faster.
Insurer: Nationwide
By: Nicole
Easy and Efficient
This is the first time we've ever had pet insurance, and I wasn't sure it would be necessary, but we purchased it at the time we rescued our cat. We have submitted claims for wellness checks and used the online forms which were very easy to fill out. The claims were processed in short time. This year we were surprised to learn that our cat needed several teeth extracted--our first high dollar event. Again, the claim was easy to fill out and quickly processed. I highly recommend ASPCA pet insurance. You may not think you will need it, but if you do, it's very helpful and comforting.
Insurer: ASPCA
By: Karen
Helping financially
The reimbursements help financially to get Pepe the medical help he needs.
Insurer: Nationwide
By: Jacqueline