Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Good overall, could have done more onboarding for me
I thought it was so cool that you have an app to submit claims, but I downloaded the nationwide app and spend several days getting my access denied and had to use the website to submit my first claim. In the welcome process, it would have been easier for me if you had specified which app (vitusvet) I should be using, and I hope that's the right app. Other than that, I'm happy with the service and look forward to many healthy years with my pup in good hands.
Insurer: Nationwide
By: Emily
Claim processed in record time,which made it very easy for us to focus the attention on Hunter getting the care he badly needed.
We are extremely happy with how fast and expedited the claim processing was handled for Hunter's recent hospital visit. The full process took less than 48 hours without any friction, allowing us to completely focus on Hunter's health and care. Thank you Nationwide!!!
Insurer: Nationwide
By: Genti
Great coverage and service!
Excellent coverage of 90% after deductible and prompt payment!
Insurer: Nationwide
By: Jackie
Great coverage, easy claim processing!
Claims processing is very easy to do thrugh the VitusVet app! Highly recommended!
Insurer: Nationwide
By: Luz
Great pet insurance!
Nationwide has been really great! They have covered 90% of our urgent vet services after the deductible without hesitation or discussion. We had a problem with one check and after calling I received quick customer service with no problems sending a new check. We are happy that we chose Nationwide!
Insurer: Nationwide
By: Stephanie
Great to have insurance that respond fast.
Claims are really easy, but always have a problem with your fax number. I have to call to ask for another number. But otherwise the responses are fast. Thank you
Insurer: Nationwide
By: Adriana
Great Pet Plan Options & Swift Claim Processing!
Upon researching numerous pet health plans, it came down to ASCPA and Healthy Paws. We opted for ASCPA because it provided the most flexibility. We customized a plan that provides us both a safety net in the event of major medical problems and one that covered a significant portion of less significant costs, such as those occurring as a result of an accident or illness. Our plan has a $5k annual cap and $250 deductible that reimburses us 80% of the covered treatment, i.e., accidents, diseases, and illnesses.While iIt does not cover preventative service or neutering/spaying, you can get that coverage if you want. We didn't as we also wanted to keep our monthly subscription fee under $50, which we barely made. We got this plan when Rosa, our American bulldog, was about 2 months old. She's 14 months now. Boy are we glad we got it! We have filed 5 claims during this time and every one of them was processed within 2-4 weeks and approved. ASCPA even provided us more than we sought the last time. It's a great plan and the service is phenomenal. The absolutely only negative {a minor one at that} is that their online capability is limited in terms of what files you can attach to support your claim (application). I find myself having to take a cell pic of the vet bill and attaching it as a jpg file. Seems kind of archaic to me.
Insurer: ASPCA
By: Louis
Grateful
So grateful for the ease and timeliness of reimbursements
Insurer: Nationwide
By: Natasha
Very pleasant experience
It was so easy to file the claim and the turnaround time was fantastic. Exceeded my expectation.
Insurer: Nationwide
By: Laura
I'm very impressed with the coverage!!
Was hesitant at first to get pet insurance for my dog. After his yearly visit to the vet that completely changed my mind. I was able to take a picture of the invoice that I had paid to the vet and submit it for a claim right on my phone though the app. Got my check in the mail about a week later! I recommend Pet insurance to all my family and friends now.
Insurer: Nationwide
By: Adam