Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Love Nationwide except for one thing!
We have been very happy with Nationwide and have been with you for many years. We do have a problem. When we took our puppy, Lily to be spayed at 6 months, our vet did extensive blood work and discovered a slight liver elevation. Our doctor is wonderful and very thorough, in fact he is one of the best diagnosticians in the state of Texas. Of course he did more testing and then sent us for an extended workup. She was finally diagnosed with Micro vascular dysplasia of the liver. We are grateful we are able to control this since it was discovered early. When we submitted all the work up bills, I was informed this condition was NOT covered by Nationwide since it was determined "an existing condition". HOWEVER, they told me, had we not discovered the dysplasia until AFTER she was a year old, it would have been a covered condition. So, because I have an excellent pro-active Doctor, this is not covered for this for the rest of her life. Had our doctor NOT been as thorough, any treatments would have been covered. This makes no sense to us.
Insurer: Nationwide
By: Vicki
Insuring your pet with Nationwide Pet insurance is one of the best ways to say "I love you" to your pet.
I have had pet insurance coverage with Nationwide for years and have always been satisfied. I recommend them to anyone I know that has a pet.
Insurer: Nationwide
By: Dotty
LOOK NO FURTHER....NATIONWIDE'S THE BEST
I really love your insurance company and all they have done for us so far!... I have sent soon many people over to you I couldn't even count. I tell them I love u so much I don't even care about the reward for referral because I used 3 others and U R THE BEST!.... now I do need to ask why is it that Yani has a cherry eye when I adopted him and put him in with u all..... its considered pre-existing and his eye is not insured. EVEN THOUGH NOT ONCE WAS HIS EYE INJURY DUE TO HIS CHERRY EYE. (DOC JUST BEING CAUTIOUS) ... Yani gets excited or dogs get excited on Yani and sometimes he just gets scratched or whether dust got into his eye and he wouldn't open eye so I took him in ..it's left or right eye but that's the only problems hes ever had. ANYONE CAN GET SOMETHING IN THEIR EYES Yani should not be faulted like I said from day 1 .. that is ridiculous part I found. There are dogs that have cherry eyes so bad they have to get surgery. I agree and yes that eye would be a problem eye already excluding is accepted once seen by others...but Yani hasn't. sight BUT YANI'S IS SO TINY U CAN NOT EVEN SEE IT UNLESS u know about it and look for it. I never ever saw that at the shelter and the doc did not catchbat first and admitted to how tiny and unbothersome it is to him. No worries. Not fair that not 1 of his eye issues was a cause because of the cherry eye. I get it you won't pay for cherry eye issues or CHERRY EYE SURGERY ..... but SCRATCHING EYES just like probably all the other animals AND OTHER ITEMS WRONG WITH EYES THAT I DONT EVEN KNOW ABOUT YET BECAUSE U EXCLUDE THE WHOLE EYE NOT RIGHT. Pls look into....i really thinl there was a mistake made here. ThaNk u
Insurer: Nationwide
By: LYDIA
Happy
We are very satisfied with the coverage as well as the prompt service.
Insurer: Nationwide
By: Nancy
Hassle Free Claims, Wish I Enrolled Sooner.
Very pleasantly surprised, I've never used pet insurance and waited 7 years before buying insurance for my two dogs. If I had known it was this easy to submit claims, and they pay all claims without hassle, I would have signed up much sooner. This year one of my dogs had two surgeries (for two separate tumors) that would have cost us thousands. It was covered by the ASPCA and they will not raise my rates or cancel my policy even though they were expensive claims. The claims process is super simple, I just upload my receipt form the vets and they do the rest. It is way easier then I thought, I assumed an insurance company would do everything to not pay a claim, but ASPCA has been so easy they pay all claims without giving me any trouble. Highly recommend.
Insurer: ASPCA
By: Jake
Great and Fast Service!
I've had Nationwide for years and am really pleased how they have handled and processed every claim.
Insurer: Nationwide
By: Charity
It's great knowing you're helping me keep my BJ healthy and fit. Thanks Nationwide. You're the best!
Our BJ had eye surgery to remove a cyst on his eyelid. BJ is doing well now and back to his rambunctious self! I submitted my claim electronically and was quickly reimbursed for part of the cost. Thank you Nationwide for being there for us!
Insurer: Nationwide
By: Gail
Review
The Claim Process could be a little easier, but now that I understand it, it is getting better. Customer Service has been great.
Insurer: Nationwide
By: Lisa
Awesome response times
Using the mobile app works great we get awesome response times for claims filed
Insurer: Nationwide
By: Jane
FABULOUS
My Xena is a BOXER/GERMAN SHEPARD MIX and we were attacked by a Pitbull. Thanks to Nationwide to help us with the bill as quickly as they did!
Insurer: Nationwide
By: Victoria