Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Fantastic, fast, thoughtful, thorough service on my first two claims.
Figo provides fantastic, fast, thoughtful, thorough service on my first two claims. I recommend that everyone have pet insurance and Figo is really great.
Insurer: Figo
By: Kate
Best pet insurance out there...
Yes, its a bit on the spendy side, but love that it covers more than just illnesses and accidents. The heartguard and nexguard (which my dog is on year round) is also covered. Preventative care is really important to ensure my dog lives a full life, and taking care of things (like dental care) that could shorten or reduce the quality of life without having to worry about the HUGE bill is nice. It's super easy to submit claims, and if you have any questions they are a quick phone call away... and SUPER helpful. By far the best insurance company I've had to deal with.
Insurer: Nationwide
By: Carla
Unbeatable Claims Service
Our 2 year old Shih-Tzu just had to have major surgery for a bowel obstruction. The claims team reviewed our claim & had it paid in less than two weeks. I have worked in the (people) insurance business for over 40 years so I know a thing or two about settling claims. Their service is fantastic!
Insurer: Healthy Paws
By: Jeffrey
Great service.
The service has been great. Anyone I talked to on the phone has been more than helpful. The insurance so far has paid what I expected so very happy with that. Tia was able to have her surgery to remove a malignant tumor and her life expectancy now is normal.
Insurer: Nationwide
By: Beverly
Claim turn around time is improving
I'm happy to see the claim turn around time improving. It would be more efficient if a claim form wasn't required with every claim. I am shocked at my recent rate increase for one dog to an additional $60/mo premium. I can't recommend at this time because I'm waiting to see what the rate increase will be on my other dogs policies. I am happy with what is covered and at the rate; this is the reason to have pet insurance. I'll never be without it again.
Insurer: Nationwide
By: Darlene
The best investment you can make for your pet
We've been with Embrace for around 8 years and have our two lab mix dogs insured. I literally never write reviews and it takes so much for a company to impress me nowadays. I can honestly say that Embrace has blown away our expectations. I'm not a fan of insurance. My wife convinced to buy a policy with Embrace after much pushback from me. We have never had an issue with a claim. They process and pay claims in a timely manner. If you call their customer service number, you get a person on the phone immediately and they are ALWAYS pleasant and helpful. I cannot recommend Embrace enough and I promise you it's worth the investment (especially the optional wellness coverage because you can use it on almost anything pet-related).
Insurer: Embrace
By: Jeff
Best coverage, best pricing, best customer service
I did a lot of comparison shopping before picking Pets Best. We have three dogs and all are insured with multi discounts. Their claim response time is good and their coverage qualifications are very reasonable
Insurer: Pets Best
By: Randy
I received excellent service
As always my claim was handled in an efficient and timely manner.
Insurer: Nationwide
By: Patty
Pretty happy with my Insurance
I reviewed many companies before choosing Nation Wide, and only them offered wellness care included, which was very important to me as I didnt want an insurance only for emergencies. So as soon as I got my cat I did put him on the Nation wide plan, he has gotten vaccines and wellness visits, and I have been refunded every time, the process to file claims is easy. A few photos and that's it. It takes a little bit to get refunded but other than that I'm a pretty satisfied customer!
Insurer: Nationwide
By: Fatima