Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,807 total
Other Categories
Your time is worth nothing
Embrace goes to outrageous extremes to make sure that the claims process is convenient for their employees, by putting all of the burden on their customers. 1. When you file a claim, instead of emailing you after they have processed the claim, Embrace says "Keep an eye on your claim online by logging on to Embrace Claims Portal. We will update the portal as soon as something changes." 2. I scanned and uploaded 7 pages of documents when filing a claim. That should have been enough, but NO: Their website slowly, painfully, displays an image of each page. Then, you have to mark whether the page is a claim form or a diagnosis page. Then, you have to check a box indicating that the scan is precise and easy to read. I didn't give Embrace the lowest possible rating, because there isn't anything wrong with the actual insurance. The problem is the insensitive arrogance of a company that thinks your time is worth nothing.
Insurer: Embrace
By: Allen
Great
As Cosmo has gotten older we have had a couple major issues with him and aspca insurance was very helpful. It brings me comfort to know they will handle my claim well. And are very kind and considerate on the phone.
Insurer: ASPCA
By: Diane
Prompt handling of claims!
Claims have been handled promptly and smoothly which I very much appreciate.
Insurer: Nationwide
By: Katherina
Fast and easy claims!
I am shocked at how easy claims are to submit and at how fast claims are reviewed and approved. Thank you!
Insurer: Nationwide
By: Abbey
Attention and service given is second to none!
Made the best choice based upon the coverage and the hotline. My pet deserved and got the best .
Insurer: Nationwide
By: Bob
Prompt and efficient services
Had no issues in processing claims
Insurer: Nationwide
By: Deepa
The BEST Coverage
Nationwide is the best coverage you can buy (make sure to get Whole Pet with Wellness). I bought this because one of my cats broke their arm, after being left with a $4,500 dollar bill, plus the weekly visit costs, I decided all the pets needed the insurance. Fast forward to almost a year later and my oldest cat hasn't been feeling well. I had to take her to the emergency vet where she stayed for 3 days. With all the diagnosis and test, we found out that she has high-grade lymphoma. Completely devastated. I have to say I was nervous about having a $4,200 vet bill, but I was hoping it would be covered. I would say the only downside is that it's a reimbursement rather than coverage. So you have to pay everything up front, not knowing if it's going to be covered, which can add quite a bit of stress. However today I found out my bill is being reimbursed, so my portion is only around $400 rather than $4,000! Thank you Nationwide for easing some of my stress with the financials!
Insurer: Nationwide
By: Ashleigh
First time user
As a first time user of Pet Insurance I am quite satisfied with the product. We have had 3 visits to the vet recently and the claims process has been a piece of cake.
Insurer: Nationwide
By: Ben
We love Nationwide - great service, great response, most importantly covers our reproductive service & health testing needs!
We've been using Nationwide for approximately 8 months now and have been extremely pleased. We have their top plan which covers 90% of our vet bills/visits and are so grateful we are able to do our wellness/preventative treatments and tests in addition to addressing illness, injuries, issues. The mobile app makes it super easy to submit claims which are often paid within a week! We use several vet clinics and specialists and haven't had an issue receiving payouts for any of them. Our Rottweiler is an active performance dog sport competitor and Grand Champion Show Dog so the main reason we chose Nationwide was that they included our required OFA health testing and reproductive services such as semen collection/freezing as part of our plan. This is super important and the biggest reason we recommend Nationwide to every "dog person" we know. Thank you Nationwide for keeping our pup healthy and our minds at ease that our beloved dog is in great hands no matter who we choose as our care provider.
Insurer: Nationwide
By: Alexandra
Nationwide pet insurance does what it says it does.
My vets preventive care visit was covered and paid quickly. When my pet was poisoned by something she ate, Nationwide pet insurance covered the emergency care and clinic stay at 90%. It is simple to upload vet bills to Nationwide and reimbursement is made quickly.
Insurer: Nationwide
By: Lannette