Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


June 28, 2019

Great decision

Using Nationwide for my dogs medical insurance was one of the best decisions we have made. No hassle, easy to file claims and checks received timely.

Insurer: Nationwide

By: Karen

Useful
June 28, 2019

Very easy process

I would like to send emails when filing a claim. But I don't like scanning everything in to do that. You do have a fax machine and use that. And it's easy as 1 2 3. The claim analysis is completed quickly. And receiving a direct deposit is even more quick.

Insurer: Nationwide

By: Annie

Useful
June 28, 2019

Great customer service and overall value!

I decided to look into pet health insurance for my dog after a trip to the vet post-snake bite cost me $2,500. I did some shopping around, as there are lots of options out there nowadays. Healthy Paws seemed like a great plan because there weren't as many limitations on coverage. I went with the 80% plan, and boy, am I glad I did. Not but a year later did my dog tear his ACL and needed surgery. It was a no-brainer for me to get him the surgery because I knew Healthy Paws would cover 80% of the $5,000 surgery based on my plan. They were super responsive once I submitted my claim, and the money was deposited into my bank account within one week. Fast forward another year later, my clumsy dog tears his other ACL! So once again, here we were, another no-brainer. Same experience the second go around, and I'm SO grateful to have gone with Healthy Paws the past couple years, where I can put all my energy into rehabbing my doggy and not into claims messes. Thank you, Healthy Paws!!!

Insurer: Healthy Paws

By: Sheena

Useful
June 28, 2019

Easy and affordable

Making my claim was so easy, i just took pictures of my bills and sent them in. It only took about 2 weeks to be reimbursed! So helpful

Insurer: Nationwide

By: Mallory

Useful
June 28, 2019

Great and fast service

I never expected to get reimbursed so much and so quickly! Thanks. This is a great experience.

Insurer: Nationwide

By: Dianne

Useful
June 28, 2019

Nationwide has been great!

Nationwide has exceeded my expectations. I was skeptical. The last time I took out pet insurance was in 1999 and it barely paid for itself. Thank goodness things have improved. My puppy has gotten into a bit of trouble and most of my claims have been paid for. The only thing the insurance didn’t pay for was her spay. They even paid for the Heartworm test and medication. Yay!

Insurer: Nationwide

By: Sandi

Useful
June 28, 2019

Processed quickly

I got an email notification that the claims processing was running behind, but I didn't notice it being slower than any other type of insurance. I was reimbursed just a couple days later.

Insurer: Pets Best

By: Kevin

Useful
June 28, 2019

Extremely helpful and courteous

I have been using Pets Best for many years. Not only have they always been quick to process claims, but anytime I have had to contact them, they were extremely helpful and courteous!

Insurer: Pets Best

By: Annmarie

Useful
June 28, 2019

I love your company!!!

I love your company!!! You processed my claim so quickly. I am very happy with the payment we received. I have told everybody I know that has a pet to get insurance from you!!

Insurer: Pets Best

By: Cheryl

Useful
June 28, 2019

Very satisfied

I was very satisfied with the handling of my recent claim. It took less than a week to receive my reimbursement.

Insurer: Pets Best

By: Elaine

Useful

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