Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Fast payment, insanely good customer service, and peace of mind for a great price--if you have a pet, you NEED Trupanion.
I have been really lucky to not have needed to file a claim over the last 7 years; there's always a fear with a service like this that it won't be what you need it to be when you need it. That fear is 100% gone! They processed my claim really fast--faster than usual given the possible severity of the situation. We wound up with a better outcome than was initially expected, thank God, but they handle my panicked calls with such patience and compassion, they got our claims approved so fast, and it was SUCH a relief to not have to have money be a factor in the kind of care we were able to provide in a crisis. Truly, we are so grateful and relieved to have Trupanion! Oh and their partner vets that are able to bill them directly--that's an amazing perk too. Hopefully more clinics will join in on that program!
Insurer: Trupanion
By: Chelsea
Nationwide Pet Insurance for our dog Izzy has been excellent !!!
Nationwide Pet Insurance for our dog Izzy has been great with easy process for filing a claim to time of claim reimbursement to great customer service !!!! I would recommend Nationwide Pet Insurance to anyone.
Insurer: Nationwide
By: Dennis
benefit extension
better benefit extension coverage should be considered for subsequent medical visits pertaining to the initial injury/illness.
Insurer: Nationwide
By: Anthony
Excellent service. Efficient claim process.
Nationwide not only keeps in touch to know how is your dog, but also makes the claim process very easy and efficient. Thank you!
Insurer: Nationwide
By: Guillermo
We are grateful for help through a very tough time
I discovered that our 7-year-old Golden Retriever had a large liver tumor, which turned out to be a hepatocellular carcinoma. It was removed in surgery, during which she had 2 lobes of her liver and her gallbladder removed, along with the tumor. The first week after surgery was very rough, and we had to take her in for emergency evaluation and treatment a few days after surgery. She responded well to that, and although she was looking much better, her doctors were concerned that her liver tests were remaining higher than they should be after surgery, requiring more testing. After surgery, our dog saw a veterinary oncologist, and he has requested some additional testing, but overall, he was very optimistic about her prognosis. She will need some ongoing monitoring with ultrasounds and blood tests, but the oncologist said that, given her surgical outcome and postoperative results, we can probably look forward to between 3-to-5 healthy years with our sweet Golden Retriever. The cost of our dog’s care has been many thousands of dollars, and I shudder to think of the decisions we would have had to make if we did not have insurance to help cover these costs. I am very grateful to Healthy Paws for being with us through this very tough time, and the service from Healthy Paws has been awesome – claims were processed very promptly, completely, and payment was direct deposited in our bank account within a few days after submission. Our dog is an angel, and on a weekly basis she serves injured active duty military members in treatment, in addition to being our family member - she is a very special dog indeed. We are very grateful to Healthy Paws for helping us to give her the best care and the best life she can have, in spite of being a cancer survivor. If I have another dog in the future, I will definitely want her to be insured with Healthy Paws.
Insurer: Healthy Paws
By: Margaret
Very happy
Filing a claim for my puppy was easy just upload a picture of the bill and that's it. My claim was processed in a timely manner and my refund was deposited directly into my bank. Very happy with my experience
Insurer: Pets Best
By: Melissa
Claims take more than 5 days
Just noticed most claims take more than 5 days.
Insurer: Pets Best
By: Lynzie
Very easy to submit claims
Very easy to submit claims, quick turnaround and excellent explanation of items not covered
Insurer: Pets Best
By: Christine
I cannot thank Pets Best enough
I cannot thank Pets Best enough. Unfortunately my puppy has been through a lot in his short life and since I got him on insurance the day before I even brought him home, he had no pre-existing conditions. I've received coverage for all of his medical conditions and I don't know what I would have done without this. Thank you for giving me peace of mind during these really stressful times.
Insurer: Pets Best
By: Kellee
Glad I made the decision
I have never had pet insurance before and I am very glad I made the decision to do so when we purchased two Olde English bulldogs. Our male swallowed a toy and had surgery which also led to an emergency stay over the weekend. Pets Best took care of everything the policy stated in a timely manner. They sent emails regarding the status of the claim and money was direct deposited as promised. Thank you
Insurer: Pets Best
By: Melissa