Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Thank you for supporting. Easy claims processing, help a lot.
Insurer: Nationwide
By: Diana
So reassuring to have Nationwide Pet Insurance when the time called for!!!
I have had Nationwide Pet Insurance (formerly known as VPI) for my Mocha since I had her at 1 years old. Even though I have paid for all these years, I knew that Nationwide Pet Insurance would be there for my Mocha when the time called for. Sure enough the time arrive, when she was diagnosed with cancer cells In June and had them surgical removed, it was so reassuring to know that the Vet Place would take care of the claim for me. I didn't have to do anything on my part, but to take care of my Mocha. Nationwide Pet Insurance then notified me as soon as they received the claim, saying that it could take up to 30 days, which was really less than one week. I am very pleased with Nationwide Pet Insurance and made it so easy to go through phase with Mocha.
Insurer: Nationwide
By: Maria
I waited a long time to make my claims (my vet office helped), but Nationwide honored even the oldest ones...!
Due to many issues, I waited a long time to file my claims for my golden doodle. Finally, after several recent and expensive visits to our vet, one of the specialists there told me that I could file for even old visits, and that they could do it for me. I was so very pleased, and it was not long before the checks were sent to me. In total, they amounted to a substantial amount of money. I was amazed that I could file for old visits, and I really appreciate the policies of Nationwide that made this possible. I don't know about policies for other companies, but I know that there are some that put a limit on how long one can delay in filing. Thank you so very, very much. Sincerely, Diana B. (This company was not the same one that I originally signed on for, so I did not see a Pet Insurance Review like this, and that makes this an even better outcome.
Insurer: Nationwide
By: Diana
very glad to have the coverage
Generally very satisfied. Would love to see a cumulative view of what has been covered by item so I could track how much has been paid to the maximum allowed. It is difficult to get to that figure now. Seems simple to do like our people insurance!
Insurer: Nationwide
By: Jacquie
Disappointed in reimbursement for major procedures.
Reimbursement amounts are not good for major procedures, for example, MRI.
Insurer: Nationwide
By: Sharon
Thanks for helping us care for our pets!
The online claim process is a bit hard to find from the website, but once you do, it is straightforward to submit a claim. I would ask to improve the processing time so that it is less than 7 business days.
Insurer: Nationwide
By: Carlos
First claim was a breeze
My dog ruptured her nail. My vet sent in the claim and they paid my vet 90% minus my deductible within a few days. They were great
Insurer: ASPCA
By: Geoff
Nationwide review
Nationwide reviews and pays quickly. They don't cover everything but they didn't say they would.
Insurer: Nationwide
By: Gary
I love this insurance, and people
It’s very affordable, customer service is excellent and claims processing is a breeze (all can be done electronically!!
Insurer: Nationwide
By: Marcelle
Took 4 months to get first response
Was paying $80 bi weekly to cover 3 pets, $250 deductible each. Brought my dog in for vaccines and and antibiotic and paid $360. Had been expecting 90% back of the $110. Took them 2 months to tell me no that because his antibiotics were needed because of allergies that lead to his infection they don’t count. I’ve already paid them 3 times what I was hoping to get back. Just the fact that it takes them 3 weeks to process a regular claim is ridiculous in this online world.
Insurer: Nationwide
By: Marcus