Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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WOW
Healthy Paws saved me. I adopted a puppy who was very sick and ended up having serious genetic issues that endangered his life. He’s had two major surgeries and so many repeat visits to multiple vets, including holistic care. The cost has been around $20,000 and Healthy Paws has covered almost all of it. I keep thinking to myself if a pet company can be so reputable and organized, then why can’t we figure this out for humans. I almost had guilt they were paying for so much. They always respond with love and care. They check on my fur baby. I’m always reimbursed within 3-4 days. Additionally for some big procedures, they approved payment in advanced. I’m so thankful to them everyday because for the small minimum I pay for my dog I know they’ll never recoup their losses with me and they treat me with such care and respect. Everyone should go with Healthy paws. They cover what most insurers don’t, especially is you have a Frenchie.
Insurer: Healthy Paws
By: Amy
Satisfied!
The claim was processed quickly and efficiently!
Insurer: Nationwide
By:
Quick and easy!!
Very easy and quick claim process! Customer service representatives are extremely nice!
Insurer: Nationwide
By: Renee
Quick and easy!!
Our little Sheltie has been fighting a UTI that won’t quit so we’ve had a few visits to the vet plus antibiotics, tests, etc. The cost mounts up. From submitting my claims to receiving payment on covered costs was less than a week from Nationwide - AMAZING and greatly appreciated!!
Insurer: Nationwide
By: Jim
Absolutely fantastic!
I looked into many insurance companies before signing up with aspca. My dog unfortunately has issues that require daily medication and frequent vet visits. ASPCA has been worth every penny. They process claims quickly and never give a hard time with coverage. It has been 4 years with them and I couldn’t be happier!
Insurer: ASPCA
By: Antonietta
Claims
Claim was handled great. It was processed quickly.
Insurer: Nationwide
By: Robert
Service good but reimbursement delayed
My experiences with customer service were very good. My questions were always answered and I was treated well. The claim reimbursement was fair and it was pretty easy to submit a claim. However, the reimbursement for my claims took a very long time. Some of my claims took up to 3 months to process for reimbursement. I went out of the way to make sure that the vets sent all the information Nationwide needed, and even after this was done the claims still took almost a month to complete. I felt like they were either ignored (one representative I spoke with said she didn't know why multiple of the claims hadn't been processed yet because they didn't even require complete medical records to close) or the influx of claims is too great for the amount of employees to handle in a reasonable time frame. Either way, I plan on continuing with Nationwide for a little longer, but if the processing time stays the same I will probably look for a different carrier.
Insurer: Nationwide
By: Taylor
Love this pet insurance!
I love everything about Nationwide pet insurance. The only reason I gave the ease of claiming a 9 is because my vet never include a diagnosis on the invoice. I put what was wrong or what he went to the vet for but sometimes it gets denied and I have to get the vet to send additional information.
Insurer: Nationwide
By: Lisa
Top Notch Pet insurance
Nationwide is the best pet insurance Customer service is always friendly and knowledgeable and claims are fast and no nonsense
Insurer: Nationwide
By: Paula
Excellent customer service!
Dulce is doing well, and I am so thankful for the insurance we have with you. My claim was handled quickly and efficiently. I would definitely recommend this insurance to others for their pets.
Insurer: Nationwide
By: Kathleen