Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


July 19, 2019

Claim Process

The claim was submitted electronicly with ease and processed very quickly.

Insurer: ASPCA

By: Ernie

Useful
July 19, 2019

Fantastic Pet Insurance Provider!

Great service and benefits. My animals are like my children, and I'm so greatful I purchased policies for them years ago. They have had many serious health issues and "accidents" and you all came through for us. Chloe now has her second cancer and because of her coverage, she is comfortable and doing well. I see too many people have to let their "furrbabies" go because they could not afford emergency and/or serious treatment to save them. Many thanks to you all.

Insurer: Nationwide

By: Debra

Useful
July 19, 2019

Slow pay

Claims payment for routine care is much slower than it use to be. I can understand it taking longer for major medical claims but, routing care is pretty cut & dried.

Insurer: Nationwide

By: Deborah

Useful
July 19, 2019

Great plan, awesome coverage!

We have used Nationwide ever since we got our dog about 4 years ago. The experience has been great. The coverage is great and the fact that Nationwide allows our vet to submit all the expenses directly makes it really easy. The account access through the website makes it easy to track submissions and reimbursements. Have not had any issues getting reimbursements on time. Hard to believe but so far we have not needed to call Nationwide customer service for anything.

Insurer: Nationwide

By: Afroz

Useful
July 19, 2019

Best experience I have had with an insurance company!

It's simple. I take London to the vet for regular check ups or when he decides to chew on my shoes and swallows a piece of it. I pay the bill, submit the receipt via the app, and I get 90% back. You have made this process so darn easy! Thank you! Love, First time dog parent :)

Insurer: Nationwide

By: Cornell

Useful
July 19, 2019

Petinsurance.com is a lifesaver for me!

My dog tends to be accident prone and having pet insurance has proven to be a wise financial decision for me. Nationwide reviews and processes claims quickly. The few times I have called and spoken to someone they have been very kind, caring and helpful. I would highly recommend this company to anyone in search of pet insurance. The excellent customer service and ease of processing are what sets this company above and beyond.

Insurer: Nationwide

By: Eve

Useful
July 19, 2019

Lifesaver

This is the difference between making very hard decisions between expensive vet costs and saving your pet. I had tried another insurance company in the past and it did not compare. I have been able to get me dog the care he needs while battling an unexpected lung disease.

Insurer: ASPCA

By: Beth

Useful
July 19, 2019

Easy fast service for filing a claim for my dog and I would't hesitate to recommend the ASPCA Pet Insurance to anyone.

I couldn't believe how fast and wonderful the ASPCA PET insurance was in handling my claim for Beau. I am thankful that I chose the right pet insurance for my dog. Harriet Meltz icemeltz@gmail.com

Insurer: ASPCA

By: Harriet

Useful
July 19, 2019

very satisfied, all claims have been paid at the promised rate

My cat acquired diabetes and i submitted many claims covering the treatment and medications. All claims have been paid at 90% as promised

Insurer: ASPCA

By: Michael

Useful
July 19, 2019

I received prompt service after submitting my claim online.

I received reimbursement within a week of submitting my claim for my dog’s CCL surgery. Submitting online was very easy. A follow-up call asking about Colby and the insurance service was appreciated. The representative appeared to be genuinely interested in Colby’s progress. I have been a customer for 10 years and have always received this level of care with each claim I have submitted. I would not go without Pet Insurance.

Insurer: ASPCA

By: Nancy

Useful

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