Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


July 22, 2019

Very pleased with ASPCA Insurance

I have insurance fir my cat for 3 years. The staff are friendly and helpful claims are easy to submit and track. Great peace of mind.

Insurer: ASPCA

By: John

Useful
July 22, 2019

Fraudulent bunch of scammers

Trupanion SUCKS. AVOID If your pet is injured, as of course, the vet examines them to see what is wrong and then treats it, trupanion doesn't pay for the Examination. How else is the vet supposed to treat the pet if they don't LOOK at it first? Also anything that involved breathing is a pre-existing condition and they apply a $200 deducitlbe to EVERYTHING. SO my dog was vomiting and had other gastro issues. A $920 bill paid out only about $90. They would not cover half the bill for the vet taking a look at her to see what was wrong becuase they "don't cover examinations" and they then applied a $200 deductible (not the first time this year--they apply a deductibe for each new issue, not per year) and paid $90 of what was left. Its a total scam--don't get it!

Insurer: Trupanion

By: Janet

Useful
July 22, 2019

TOP, TOP, TOP! Prompt, courteous and helpful!

I’ve been in the pet business for over a decade and have researched many different companies for pet insurance. Nationwide is without fail the best pet insurance in the market because it gives you the most flexibility! In addition, their processing claims is quite fast, and every staff member is empathetic and kind. Highly recommend!!

Insurer: Nationwide

By: Tania

Useful
July 22, 2019

We are so thankful for ASPCA Pet Insurance!

We are so thankful we have pet insurance through ASPCA! When our dog was injured we were able to focus on her getting better and knew ASPCA would help pay for the surgery. Recently our veterinarian has put our pup on daily medication. It is a huge relief that this is largely covered by our policy (Accident and Illness Coverage). Every time I call ASPCA, they always ask how she is doing and you can tell the Customer Service Representatives really care. We highly recommend ASPCA Pet Health Insurance to all pet parents!

Insurer: ASPCA

By: Kaleigh

Useful
July 22, 2019

My vet sent in the claim for me so it all went smoothly

Glad I signed up ended up using it twice in 2 months

Insurer: ASPCA

By: Susan

Useful
July 22, 2019

Exceptional Service

Never a haggle, claims paid promptly, no complaints...and... my Golden is staying in good shape at age 13! I believe the wellness exams and her healthcare along the way has given her a very healthy life. Thank you for your service....and concerns.

Insurer: Nationwide

By: Judith

Useful
July 22, 2019

FIGO has been incredibly straight-forward and easy to use, while saving us a ton of money on vet bills.

We absolutely love FIGO. It is incredibly easy to use, very straight forward, and claims are settled very quickly. They have allowed us the comfort of knowing that we can take our dog to the vet whenever we think any little thing wrong is wrong, without worrying about the cost.

Insurer: Figo

By: Michael

Useful
July 22, 2019

Easy to file claims.

Great customer service. Quick pay claims

Insurer: ASPCA

By: Jan

Useful
July 22, 2019

disappointed in Nationwide Pet Insurance

very disappointed in service. I tried to upgrade my service for my one year old to the same plan as my other 2 year old pet (whole pet wellness). Only had one claim so far and I was honest and told them he was going to the vet for an ear infection check up. I was denied the upgrade because of a simple ear infection. Very disappointed and will be looking at other options.

Insurer: Nationwide

By: Keith

Useful
July 22, 2019

Easy claims submission and great turn a round in claims

Have had very little problems in the claims area. Angel, our dog, has had 5 surgeries on his knees and the claims were processed with no delay or questions. The remaining claims have been process fairly and quickly. We are glad to have the coverage. If there is any complaint I would like lower premiums and/or deductible, otherwise your policy is great.

Insurer: Nationwide

By: Thomas

Useful

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