Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,807 total
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Great Customer Service
Everyone is so helpful and you provide the best pet insurance coverage
Insurer: Nationwide
By: Angela
Best pet insurance hands down
Affordable rates and prompt attention to claims.
Insurer: Nationwide
By: Cathy
Very Pleased
I am very grateful that we have coverage through ASPCA. It has saved us a lot of money! The claims are processed in a timely manner and we are very pleased with the level of customer service!
Insurer: ASPCA
By: Lynn
Unfortunate that you don't cover for a previous condition dog had once before ,i.e. ear infection
It is helpful to have pet insurance to lighten the load. Nationwide has been supportive in guiding us through the claims process and respond rather quickly letting us know when the claim reached them and how to track its status.
Insurer: Nationwide
By: Sandra
Attitude of Gratitude
Nationwide is the best gift my Mom has given me. I have been able to get my Mazie the care she needs and keep her healthy and happy. The claim process is so easy and the reimbursement is quick and generous. I am a Vet Tech and encourage customers to purchase this insurance for their pets. Awesome insurance, ease of use and customer service. Well done Nationwide!
Insurer: Nationwide
By: Catherine
Time Consuming & Processing Delay
The representative's concern for pets is noteworthy! I like that personal touch. The pet'swell-being is always in the forefront. And the representatives are always a pleasure to speak with. But the processing infrastructure of Nationwide is a never ending nightmare. From incorrect (inaccurate) denials, to following up about status, to waiting a MINIMUM of 30 days for claim payment. It has always been like this. And I am paying through the nose for the premier level policy features. But the wait time is unjustified. And nailing down some accountability for how individuals follow through with issues, leaves much to be desired. If the plan that I'm on didn't exist, then I'd be much less likely to recommend Nationwide. I would recommend "pet insurance" in general. But a policy holder must have plenty of experience to know just how to get the most out of their request for a claim. I'm going to say "no" to recommend just because I don't believe there is enough (honest) help or advice available. And that Nationwide would rather deny than approve.
Insurer: Nationwide
By: Kelley
For our greyhounds, Nationwide Pet Insurance is a must
We adopted 2 and a half year old retired racer greyhounds over three years ago. The Wellness and health insurance is ideal for our budget. Accidents happen and Nationwide has been there all of the last 3 years. They have gone above and beyond our expectations.
Insurer: Nationwide
By: Jim
Easy to file a claim and quick claim processing
So far, I've been very happy with Figo. All claims have been easy to file and I've received my checks and EOB quickly. EOBs are easy to understand. When I appealed to a claim, they fixed the issue.
Insurer: Figo
By: Annette
Wonderful
The ease of making a claim is wonderful!
Insurer: Nationwide
By: Jessica
?
We have been satisfied with the wellness portion, not sure why spaying and neutering are not part of coverage, also certain breeds are more partial to bloat, why no coverage for gastropexy.
Insurer: Nationwide
By: Julianna