Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


July 31, 2019

No hassle! Nationwide delivers what it promises! It's way better and easier than my own health, dental, and auto insurance!

Their explanation of benefits and reimbursement is delivered as quickly as possible. They give you a simple, easy form and require minimal effort to give you your coverage. I met most of my deductible earlier this year. I took my cat to the emergency room resulting in a misdiagnosis on the weekend and then to a follow-up appointment at my regular vet who provided a proper diagnosis and treatment the following Tuesday. I spent a little over $1,200 and was promptly reimbursed with $1,048.75 cash. I recommend everyone get pet insurance for the peace of mind alone.

Insurer: Nationwide

By: John

Useful
July 31, 2019

Completely worth it!

We are very happy with our pet insurance with ASPCA. It is such a relief to know that we can give our dog the care she needs without having to worry about the financial cost, as ASPCA is here to support us. We did not expect the several medical bills and ER trips that we have had with our rescue dog, and ASPCA has been there for us with every need that has come up. ASPCA even reimbursed us for having an animal behaviorist treat our rescue pup for panic attacks and anxiety, which she had as a result of recovering from her unfortunate situation prior to being rescued. It is also really nice that ASPCA has the preventative care "add on" to help pay for routine care needs such as vaccines and preventative medicine. ASPCA has given back to us more than we ever imagined, and we don't know what we would do without them!

Insurer: ASPCA

By: Jasmine

Useful
July 31, 2019

Worry free vet visits!

When our puppy had gastrointestinal issues, I didn't think twice about taking him to the vet and running tests. He was diagnosed with a hard-to-diagnose protist infection which was cleared up (messily!) with meds. No worries about costs of the fecal tests, meds and follow-up checks. Nationwide claims came through as fast as the lab diagnosis!

Insurer: Nationwide

By: Elaine

Useful
July 31, 2019

ASPCA Health Insurance has bee excellent, both in value and performance.

Not a lot I can add to the title. They have been remarkably consistent in evaluating and paying claims promptly, and the rules are clear enough that I can usually tell in advance if the vet care will be covered. And they have covered my Nemo through some harrowing things.

Insurer: ASPCA

By: Stephen

Useful
July 31, 2019

Great customer service!

We have both our dogs under ASPCA health insurance and have been really satisfied. Claims are always done quickly and someone always calls to check up on our pet afterwards. Highly recommend

Insurer: ASPCA

By: Aja

Useful
July 31, 2019

Slow claim reimbursement

I gave been with healthy paws for over 6 years and have 8 rescue dogs insured with them. In the past 2 years their customer service has gotten awful. Plan on being on hold for at least 45 min to an hour and a half for someone to answer your call. Expected to wait almost a month to be reimbursed for your claim. I will never get insurance with them again.

Insurer: Healthy Paws

By: julie

Useful
July 31, 2019

We are extremely pleased

We are extremely pleased with the coverage and appreciate the fast turn-around for claims processing and reimbursement.

Insurer: AKC

By: Teri

Useful
July 31, 2019

Response back from a claim submitted

The vet is able to run the claim to Trupanion and they respond back within 10 - 15 mins on the amount covered. Also, they honored claims from a emergency hospital as far back as 6 months. Overall, I have being really happy with the results and service I receive.

Insurer: Trupanion

By: Gwen

Useful
July 31, 2019

Trupanion provides easy claim process

There is very little information that one needs to enter into the online form. Trupanion contacts the vet and keeps me informed when they receive my claim and when it is approved. The process works quite well.

Insurer: Trupanion

By: Carol

Useful
July 31, 2019

Very smooth and simple

Very smooth and simple

Insurer: Trupanion

By: Cristina

Useful

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