Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Trupanion is an insurance company...they do not care about your pet.
I rescued the cutest 2-month-old all-black kitten and the first thing I did after preparing my home for a new baby was call Trupanion, to sign him up the day of his first vet visit. Once he was signed up, we went to the vet, and they informed us that we should have waited to sign him up because they would have given us an offer/link that would have made his coverage immediate. I wasn't too concerned because the vet bill that day was small. The very next morning, my kitten had a freak accident and was blinded in one eye. Now he is not covered for anything relating to the injury. When I contacted Trupanion to ask for an exemption they told me, "all pet insurance companies are just that - insurance..., but once you're out of your waiting periods we can help with anything new." Then when I reminded them that if I had waited an hour to sign up, he would be covered, they very politely said tough cookies. You would think since they are trying to get more people to buy pet insurance they would do better by a new (presumably) lifelong customer who had also signed up her other two much older and more expensive fur babies, but, no. They would rather lose all her business than make one small exception for an injured and sick, sweet baby kitten. Again, in their own words, "all pet insurance companies are just that - insurance," they are not to be trusted. They clearly care more about their bottom line than their customer's health and wellbeing, look how much money they are making off of our pets pain... https://www.globenewswire.com/news-release/2019/07/30/1894033/0/en/Trupanion-Reports-Second-Quarter-2019-Results.html
Insurer: Trupanion
By: Janna
Thank you
Your help is really appreciated. All claims have been paid and processed very Easy.
Insurer: Nationwide
By: Diana
The Best Pet Insurance Ever!
We are so thankful for ASPCA pet insurance and all that they have reimbursed for our Newfoundland’s bilateral TPLO surgeries. Without their assistance we would not have been able to offer these surgeries for a more comfortable life for our girl.
Insurer: ASPCA
By: Christine
Worth the money
One of our cats tends to get sick more often and it always ends up being a high cost. We looked into getting pet insurance and ASPCA seemed like the fit for what we wanted. We’ve been using them for a little under a year and it’s always a breeze to file a claim or to get in contact with their customer service. Truly worth the money.
Insurer: ASPCA
By: Leslie
Very fast reimbursement turn around
Always friendly emails. The turn around time has been outstanding. I was worried when enrolling that it would be more difficult but I highly recommend this insurance carrier.
Insurer: Nationwide
By: Cyndi
Easy and convenient
Filing a claim was super convenient! I went the paper route way so I printed out the form, filled it out, and mailed it with the rest of the required paperwork. They e-mailed me confirming that they received the claim, which I appreciated because I wasn't sure how they would let me know if they received it or not. After a short period, they e-mailed me again that the reimbursement would be delivered. I would recommend arranging it online to get a direct deposit to make it even more convenient. The whole experience was easy and fast!
Insurer: Nationwide
By: Jennifer
This policy has been a godsend,
Never thought I would need to use the policy as Bella was very healthy and active. Pyometra, peritinitis, and an abscess hit her in the span of one week. At one point she was under care 24/7 by her vet. Three surgeries later she started on her road to recovery. Her hospital bills were nearly $6500.00 and follow-ups were over $500. Her policy paid 90% of all the costs associated with her care. Claims were paid promptly and efficiently. What a godsend having this policy. Will never have a pet without having health insurance from Nationwide. Compared to all the other companies and plans, Nationwide is the best. In fact, her health plan and coverage was better than a plan my wife and I had with my employer!!!
Insurer: Nationwide
By: Mark
I am very disappointed in the Ins after having it for 11yrs. They are users to get your money only.
I am very disappointed in the Ins after having it for 11yrs. I looked over all the billings and see bills paid in 2018 but I never got a letter from you saying the Cushing had run out.. Since that was her issue I would have dropped you as you never paid much on any of them. Sad that I kept getting billings from you however and you even wanted to raise it this year ..FOR WHAT you wouldn't have paid anything.. I lost my beloved baby and you never even offered to pay for her Cremation process. But you want people to get your Ins. I see Pets really doesn't matter, its all about the money you collect.
Insurer: Pets Best
By: Sondra
So thankful we chose Healthy Paws!
Healthy paws came thru for us when Gidget needed surgery.we could concentrate on getting her better and not the bills! It was quick and easy, and they checked on her afterwards.. this is a wonderful company and I highly recommend them! Thank you Healthy Paws!
Insurer: Healthy Paws
By: Jill
Won't use anyone else
This is the easiest it's ever been for me to utilize pet insurance, get paid for what they promise to pay and the ease of filing the claim is what sold me. Sometimes they ask for more info and it takes a little longer, but I completely understand. I highly recommend Pets Best and wouldn't use anyone else ever again!
Insurer: Pets Best
By: Monica