Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,807 total
Other Categories
Do happy I have pet insurance
Having health insurance on Boo has been a huge bonus while dealing with his ear issues
Insurer: Nationwide
By: Allyn
Irregular processing times for claims
Sent in my claims and newer claims were approved and reimbursed more quickly that the older ones. I understand getting lots of claims and getting behind but I would expect older claims to be processed before newer ones. I got a letter and everything saying ti would take longer than 30 days but I submitted another a couple weeks after and was reimbursed in a week. Very odd and inconsistent. Makes me nervous to fork over a bunch fo money to get her spayed without assurance that it waill be handled efficiently.
Insurer: Nationwide
By: Brooke
Grateful for your help
I greatly appreciate having Nationwide to help me care for my dog. I know, with your help, my dog can get any medical care she needs and I don’t have to make a decision based on the cost.
Insurer: Nationwide
By: Mrs.
glad I subscribe
I am very glad i subscribe to this insurance, it helps manage my dogs' healthcare. It is quite easy to file claims and the response is usually quite fast. Also lovely customer service staff, always very helpful
Insurer: Nationwide
By: ilaria
Great Coverage and Customer Service
Nationwide is a great pet insurer, for ease of filing claims to obtaining payments electronically. Their phone support is very helpful and the online portal is flexible and easy to use.
Insurer: Nationwide
By: Susie
Easy to work with!
So far claims have been easy, and settled quickly. One small glitch with a claim previously, but was resolved quickly. The app claim submission is great.
Insurer: Figo
By: Michael
Never a long wait when i call. Staff always helpful.
I am extremely unhappy with the "pre existing" clause in the program. my dog has allergies and they claim that when he get an ear infection it will not be covered… I do not get this concept. When I called for clarification and the reason for this no one could answer my question. Because of this I am sopping around for different insurances.
Insurer: Nationwide
By: JoAnn
Simple Claim Filing & Quick Reimbursement
We first signed up for doggie insurance while living in Florida where the cost of seeing a vet is astronomical - add in any ailment and you’re left with a bill that’s hundreds, if not thousands, of dollars. Ninety percent of the bills were covered by Nationwide. The only surgery he has had was a neuter and 25% of the cost was covered. All prescriptions, including monthly flea and heart worm are 90% covered. Since were paying for those regardless, it justifies the cost of paying for insurance for when something does come up and we need to use it. We have filed 4 claims using the online pre-filled form. I just downloaded it to my phone and filled in the document by adding text boxes. It was very simple & quick. You then just email it to them. The longest it’s taken for a claim to be processed was between 4-5 weeks; the quickest was 2 weeks.
Insurer: Nationwide
By: Samantha
dont waste your money on this insurance they wont cover anything
dont waste your money on this insurance they wont cover anything
Insurer: ASPCA
By: CHARLIE
Very happy with the insurance so far
Very happy with insurance so far. Claims are very easy to submit and the reimbursement is pretty quick
Insurer: Nationwide
By: Lynn