Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I have referred all my family and friends to ASPCA for pet insurance
Our Otis has recently had a substantial amount of bills associated with emergency surgeries. ASPCA has not only processed the claims quickly but called to check on our little guy. The process is unbelievably easy, I have received the bills and while standing in the offices waiting for check out to be complete, filed the claim for the visit. Super easy!!
Insurer: ASPCA
By: Marie
I would say that all associates are doing a great job.
CLAIMS ARE EASY TO PROCESS AND THEY ARE VERY FAIR. THANKS.
Insurer: Embrace
By: Nuris
Customer service is helpful-not satisfied with the time it takes for claim processing.
I have been happy with the knowledge of the customer service representatives, the user friendly website, and ability to easily navigate through the site to check my dog's claims/information on their profiles efficiently. I am not satisfied with the amount of time it takes to process claims. I can understand that the initial ones may take a little time, however, the immediate follow-up ones shouldn't be a long wait time at all. I am also not exactly thrilled with BOTH of my dogs rates going up pretty significantly after the first year. That was not told to me at the time I was quoted when deciding to chose NATIONWIDE and the only reason why I am keeping the coverage is because I have needed it. I am honestly 50/50 with how I feel about choosing you and can't say that I would recommend the service to friends and family.
Insurer: Nationwide
By: nicole
Very pleased with this service, I know this will help me take care of Henry at all times
Great service. I don’t ever worry about Henry’s health because I know that his back is covered because of you guys. Thank you.
Insurer: Nationwide
By: Fernando
Faster than expected
The claims process is so easy and faster than expected.
Insurer: Pets Best
By: Lisa
Process was simple
The claims process was simple. My claim was paid in a timely manner and exactly as I expected and as outlined in the benefits.
Insurer: Pets Best
By: Tracy
Claims processed accurately
All claims that I have submitted for Muffin have been processed in accordance to my policy guidelines. If I have any questions, they have been answered to my satisfaction.
Insurer: Pets Best
By: Betty
Processed in a timely manner
I ordered a Seresto collar for my dog through Chewy.com. I wasn't sure how to go about claiming the purchase since I did it online but the customer service was great at guiding me through the process! I got a copy of the invoice and uploaded it to the app. My claim was processed in a timely manner and the reimbursement was put right into my bank account!
Insurer: Pets Best
By: Shelley
Able to get the care we needed
I've been with pets best for a year with 3 cats. My cats are wonderfully healthy and I never thought I would ever have to use the insurance.. until my young 5 year old tabby started having health issues. I finally was able to use the insurance and saw how it worked and covered his emergencies. Then one emergency required an expensive surgery. I was confident and trusted pets best and was able to provide life saving surgery for my sweet kitty. I would not have been able to afford his surgery otherwise. I am so very thankful for choosing this insurance.
Insurer: Pets Best
By: Jenna
Claim was easy
This is my 1st claim with Pets Best for a new puppy visit. The claim was very easy to make and they responded expeditedly, and a payment made directly to my checking account just as quickly. I have another exam coming up that will include a blood test, microchip installation, required vaccinations, and a Vet visit for my new pup. I'm hoping that the next claim will be just as easy as the first one,
Insurer: Pets Best
By: Edna