Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


August 26, 2019

Best decision I’ve made!

After putting my 2 year old cat down unexpectedly, I looked into pet insurance to offset the cost of a pet emergency. I now have botch of my current cats enrolled and am thankful for the coverage. I get money reimbursed for almost everything done, and if it’s not reimbursed it’s applied to a very low dollar co-pay. The customer service department and claims system are all so helpful and easy to utilize. I am very happy with my coverage!

Insurer: Nationwide

By: Amelia

Useful
August 26, 2019

First rate service from caring people

I am always able to get a prompt courteous answer to my questions and the claims processing time has improved dramatically this year. My dog has been quite ill this year and Nationwide has been very helpful with quick turnaround on my claims and issuance of reimbursement checks.

Insurer: Nationwide

By: Jon

Useful
August 26, 2019

Convenience and Fast

The mobile is extremely convenience, easy to use and the claim process is fast. My dog had an emergency and went to the hospital for stitches for her open wound. I filed the claim from my phone and uploaded all necessary documents from the mobile app. The claim was approved within two days and the funds was received within 4 days.

Insurer: Figo

By: Jerry

Useful
August 26, 2019

Peace of Mind

We are so happy we made the decision to get full coverage for our puppy, Lucy, especially for her first year. We have had 3 visits to urgent care in 6 months due to digestive issues and eating things puppies should not. Despite our vigilence in puppy proofing our house, Lucy has managed to get into things we never dreamed she would ever be interested in. Thankfully we have great pet healthcare locally. They have worked in conjunction with Nationwide to help process our claims quickly and efficiently. Thankfully, Lucy is learning every day and will survive her first year, and so will we!

Insurer: Nationwide

By: Dorothy

Useful
August 26, 2019

Great coverage!

Really appreciate how much this insurance covers - and surprised how easy the phone app is to use!

Insurer: Nationwide

By: Heather

Useful
August 26, 2019

Was happy and surprised on how fast and how great the service was.

I recommend anyone to get pet ins. My dog was so sick I thought I would lose her and she had all tests run and having ins. really helped me out. Certainly worth getting. I do have to remember there is a vet on this site that you can contact. I'm very happy with the insurance.

Insurer: Nationwide

By: Lorna

Useful
August 26, 2019

The UI interface is really convenient

They have more options (deductibles and limits), when I bought it at least. The time of claims reimbursement might be longer (3-4 weeks), not sure since this one is my first pet Insurance. I just checked the reviews online and limit options when buying. The GUI is pretty simple and easy for submitting claims. Overall I like it.

Insurer: ASPCA

By: Prafful

Useful
August 26, 2019

Peace of mind when take my dog to the vet.

Love not having to worry...too much...about the cost when taking my pet into the vet. The only complaint I have is time. Takes at least 2 weeks before my claim shows up and then its another 3-4 weeks before payment.

Insurer: Nationwide

By: Jennifer

Useful
August 26, 2019

Pretty great

I've been quite happy with Nationwide overall. I like that they cover the cost of preventative meds like flea control, etc. I don't like that they don't cover the cost of GI upset. For a long while they were taking a good 30-days to pay claims, but the last two claims I submitted were paid within a week, which was great! All said, I'm quite happy with the coverage and would recommend them to others.

Insurer: Nationwide

By: Bethany

Useful
August 26, 2019

Always quick & fair

I’ve used Trupanion for over 10 years. We had it for my first dog, a Frenchie. They covered multiple illnesses and injuries, including his MRI and cervical spinal surgery for IVDD. Now we have it for our 1 and a half year old mixed breed and they’ve been awesome covering her recent illness. They are fairly quick at settling claims, and will pay directly to your vet if your vet will accept a prior authorization agreement. It’s also reasonably priced and rates aren’t insane. Best decision ever made for my dogs.

Insurer: Trupanion

By: Reva

Useful

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