Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Best ever
Would not own a dog without your insurance. WE have had three Dogs insurred.
Insurer: Nationwide
By: FRANK
Preexisting condition policies are weird
When our pups were young, their first vet claimed that they had 'bad teeth' and noted so on their exam sheet. We changed their diet from the one the adoption agency gave and their teeth are now white, their gums clean and there are just a few stains but no tartar on a few teeth. We had different vets tell us again and again that their teeth a amazingly clean (we don't brush their teeth). To get the preexisting condition removed, we had our dogs' teeth cleaned once by a vet but, we learned later that they'd have needed to be anesthetized during this procedure for removal of this 'existing condition' - something we don't want to do since there is no medical need for it. Hence, the stain of 'bad teeth' remains on the 'preexisting conditions' list which is weird. A similar 'preexisting condition' was deferred from a vet visit with our young pups after a bee sting to which our animal was allergic to. And after we mentioned that both pups had issues with itching probably to flea bites. Interesting to remark is that a noted side effects of many vaccinations are skin conditions like itching. Nevertheless, 'unspecific dermatitis' (or something similar) is on both of our dogs' records for preexisting conditions. I find it interesting that these exemptions are put in place despite the temporary once time report of a veterinarian. It is SO health-insuranc-y and leaves a little bitter taste on the insurer. Maybe you should rethink your policies. Considering that you actually may lose money by deterring new customers from signing up as well as existing customers to seek veterinary help at all. After all, in our case we seem to fare pretty well on placing our confidence on prevention instead of unnecessary medical care. I hope some of this makes sense to you and will help you and other pet owners in some way.
Insurer: Nationwide
By: He
Good insurance partner pet families!
Never had pet insurance before my dog, Otis. I found Hartville easy to deal with on phone, and fair with acceptable, reimbursable expenses.
Insurer: Hartville
By: Christine
This is who you want to go with!
No other company covers you better. We have tried two other companies, and they barely covered anything. This company covers so much. So easy to file a claim, they call the vet if they have questions, and they care! You would be throwing money out going with anyone else. We have had them for many years with four dogs. Thank you!
Insurer: ASPCA
By: Tanya
Aspca pet insurance is fantastic
I am very happy I selected Aspca pet insurance. My pet has been covered for any illness he has experience. It is very comforting to know you have such a support system in your corner.
Insurer: ASPCA
By: AMELIA
Great pet insurance company
Nationwide has been wonderful. I have used them for the past 17 years. Great turnaround time and very helpful with answering questions. Nationwide is on your side.
Insurer: Nationwide
By: Lynn
Performance review
I am happy with the performance and glad I purchased through nationwide.
Insurer: Nationwide
By: Kelly
Great service
I love the peace of mind knowing my pets are covered by Nationwide. Great service!
Insurer: Nationwide
By: Patti
No acknowledgement or response to my claim
I uploaded my first claim for one of my 2 dogs after joining the Pets Best insurance. It was one week ago and I have not received any emails acknowledging a receipt of my claim. I had a different pet insurance for my dogs and the company always sent me an acknowledgment for my claim by email. I am disappointed with Pets Best so far.
Insurer: Pets Best
By: Noriko
Straight forward and easy to use
I have been very satisfied with my coverage, but recently called to check on a reimbursement that I had not received yet. I was told that it can't be checked on until 21 days. Am nervous if the check got lost; it was a large amount.
Insurer: Nationwide
By: Mary