Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


September 04, 2019

10 in rating is too low for you guys... you deserve a million!!!

I was afraid that my claims didn't go trough.. I just bought the insurance one month before happens everything with my poor Hugo. something treatable got so complicated... everyone of my claims where answered ! Thank you so much!!!

Insurer: Nationwide

By: Neisih

Useful
September 04, 2019

Awesome!!! Best pet insurance available!!

Both of our Bernese Mt Dogs are covered by this insurance. It has been fantastic coverage. We will always carry insurance on our pets thru Nationwide. Great coverage and ease of filing a claim are the best in the industry! Keep up the great customer service!! Thanks

Insurer: Nationwide

By: Veda

Useful
September 04, 2019

Healthy Paws saved my cat's life

A long overdue review for Healthy Paws and their excellent service. My young cat had a medical emergency and I was able to go straight to the ER without a worry. I signed off on his life saving procedures knowing he would be covered by Healthy Paws. The claims process is straightforward and efficient. Customer service is kind, responsive and helpful. Wonderful company!

Insurer: Healthy Paws

By: Amber

Useful
September 04, 2019

Pre-authorization

I am glad I have insurance for both my Dobermann dogs. The coverage could be better though. We took our 8 year old into see why he has severe neck pain and a MRI was needed to make a diagnosis. We paid $1600.00 out of pocket and the insurance paid $0. We have been with you for 8 yrs with Diezel and 5 with Kira. I also am disappointed that we can not up our coverage for Kira to include teeth cleaning. This is a major preventative procedure that all dogs need. Pre-approval for procedures and even billing could help pet parents much more than having to pay out of pocket first and getting paid later. I really hope you read our comments and make changes accordingly.

Insurer: Nationwide

By: Lori

Useful
September 04, 2019

Really didn’t come through when we needed them

We have a Major medical plan for our pup and really had no issues with it until we actually really needed it. We were extremely disappointed with the coverage for her rattlesnake bite. It’s hard to believe that that’s the amount allotted for something that critical. When I called and talked to a rep. about it, I had to point out the amount allotted for anti venom and had I not done that, we wouldn't have even gotten that money back. It made feel frustrated and left me feeling extremely unsure that our claim was even processed correctly.

Insurer: Nationwide

By: Ingrid

Useful
September 04, 2019

Great service

Easy to put in claim, fast processing.

Insurer: ASPCA

By: Michelle

Useful
September 04, 2019

Nationwide IS on my side!

I’ve had pet insurance since 2013. Truthfully, and much to my regret, I rarely utilized the insurance...HUGE MISTAKE! My pet required surgery for a torn acl & meniscus. Needless to say that procedure was costly. However thanks to my pet insurance all I had to pay was the deductible. The premiums are reasonable & manageable. The customer service care is outstanding. No lack of communication...I love that. I’ve been telling all my pet owner friends about Nationwide Pet Insurance. I also put a policy on my other pet. No clue why I hadn’t done that before. Anyway, my experience with Nationwide and filing claims has been pretty darn good! I look forward to a long relationship with the company. None of my dogs will ever go w/o this pet insurance again. Coupled with Major Medical Plus the Wellness Rider is awesome. Thanks Nationwide for really being on my side.

Insurer: Nationwide

By: Alesia

Useful
September 04, 2019

Very Pleased

The process is fast and easy. I have never been asked to clarify or explain anything. And the claim is paid expediently. I am very pleased with Trupanion and I recommend them all the time

Insurer: Trupanion

By: Deborah

Useful
September 04, 2019

Lightning Fast Claim Resolution.

I am very happy with the speed of the claim being completed. Start to finish in about 3 days. Thank you so much !

Insurer: Trupanion

By: Adrienne

Useful
September 04, 2019

Great Customer Service

My claims are always handled in a timely manner and Trupanion is easy to file a claim with.

Insurer: Trupanion

By: Janet

Useful

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