Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great insurance!
This insurance has helped so much with the care of our dog. They have always paid a claim without hesitation. Our dog has had numerous “misfortunes” in her enthusiastic play times. Having the insurance helps me get the treatments she has needed.
Insurer: Nationwide
By: Pam
Outstanding coverage and customer service
I have been extremely pleased with the covered expenses for the care of Kenzie over the past year, the accurate information always provided by the customer representatives in a professional and caring manner, and the ease of processing claims and receiving reimbursement. As a retiree I was surprised by the big increase in premium for my second year and hope that won't happen each year in the future.
Insurer: Nationwide
By: Virginia
Thankful for Nationwide!
I'm so glad pet insurance exists and even happier that I decided to go with Nationwide after so much pet insurance research! They were the best fit for us. After I decided to adopt Levi, I knew (and was dreading) that there would come a time when he would need emergency care of some kind other than his regular checkups. In addition to feeling fully covered, I am extremely happy with Nationwide's EASY process of submitting a claim. I've been stressed out before and didn't had the time to sign in on a computer so submitting a claim through the app on my phone was the easiest thing I've ever done. The email follow-ups that you get about the status of your claim are so helpful and keep you informed so you have an idea of how much longer you have to go until you are reimbursed. Nationwide has given me the peace of mind that I never thought I would have while owning a dog. Levi is everything to me and Nationwide has helped me keep him safe and healthy. Since getting pet insurance for Levi, I never again need to hesitate to take him for a visit if I feel concerned about something. I can go to work relaxed, knowing that he is going to be okay because Nationwide is there for us.
Insurer: Nationwide
By: Vanessa
Quick and easy reimbursement
We had our 1st year check up, the online submission and reimbursement was quick and very easy. Took only a few days to receive our money directly into our bank account.
Insurer: Nationwide
By: Marie
Very Impressed
Being 64 years old, I have had many dogs in my life. Have thought about pet insurance but never pursued it. After researching several companies, and reading many reviews, I found ASPCA seemed to be the best fit for me and my French Bulldog puppy. Unfortunately he got an ear infection at an early age so I have had two claims thus far. True to their word, ASPCA processed both of my claims/payments very quickly (within 2 weeks) . It was also very convenient my payment was automatically deposited into my bank account. Their website is VERY user friendly and you can track your claim through that way or over your mobile phone app. Just recently, I had a phone call from their customer service asking how my pup was doing and my opinion on how I thought my claim(s) were handled. I was so pleasantly surprised, happy and very impressed at this customer service. In this world we live in, it is so hard to find this kind of treatment and it really made me feel like they truly cared how my pup was doing. Thank you ASPCA!
Insurer: ASPCA
By: Susan
Nationwide Processed my claim and delivered cash to my bank account in under one week
Nationwide handled my claim expeditiously and accurately.
Insurer: Nationwide
By: Savannah
Excellent and honest coverage!!!
My recent claim was a bit complex due to the nature of my kitty’s visit and took a little while longer than normal to get specialists notes. However, we have had this policy for over a year and it has been wonderful. Quick payments and easy submission of claims through the VitusVet app. Everything that they promise to cover is covered! Our whole pet wellness plan has been such huge sigh of relief! Love love love Nationwide!
Insurer: Nationwide
By: Rachael
unexpected benefits and ease of claims
When we got insurance we never imagined we would need it so soon. Our dog is only 2 1/2 years old and up until not she has only been to the vet for some scrapes and infections. Out of nowhere he was injured and we were looking at over 3500 in bills. We submitted our claim using out phone and three weeks later they approved our claim just like that. No questions. Our dog is doing better and our relieved that we can use that money we saved on something else as I am on disability and we our on a fixed income.
Insurer: Nationwide
By: david
Easy to use
The online claim process is efficient and easy to use. Communication is just enough. I believe the decision making on approval of claims is fair.
Insurer: Nationwide
By: Margo
We couldn't believe how amazing the coverage was
My husband and I are absolutely thrilled with the coverage we have for Rory. Our savings took a hard hit with Rory's emergency surgery and Nationwide gave us an incredible refund. We are very happy and feel very lucky especially because we do pay for the less expensive insurance a month (emergency only insurance). We are very happy knowing that we have really great coverage.
Insurer: Nationwide
By: Jessica