Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


October 14, 2019

Definitely worth having!

I have had this insurance since 1997 for all four of my dogs...it's a wonderful safety net in an emergency! I highly recommend it!

Insurer: Nationwide

By: Sandi

Useful
October 14, 2019

Healthy Paws is a great pet insurance company!

We joined Healthy Paws 6 years ago when we added Chloe to our family. We had never tried "Pet Insurance", but decided to try it this time. For 6 years we have paid into Healthy Paws and never used it. Now, with Chloe's continued ear infections we have had to go to a specialist to help get answers. Healthy Paws has stood beside us and paid our claims in a timely manner. A decision wisely made to carry "Pet Insurance" -- you never know if or when you will ever need it! Thanks you so much!!

Insurer: Healthy Paws

By: Joy

Useful
October 14, 2019

Excellent customer service, but it takes too long to process claims.

So far, I've been very happy with our plan. I'm grateful there is a Wellness Plan that includes all of Mickey's regular vet visits, shots and flea and tick meds. I'm also happy that it includes dental buy a vet, which can be very costly. My monthly premium went up by $16 and I'm not sure why. There was no explanation in the renewal. Customer service has been great. My biggest concern is that Claims can take up to 30 days. Sometimes, the money does not come through before I have to pay my credit card bill. I would like an explanation as to why my premium went up and how I can access the claims explanations online. Thank you!!!

Insurer: Nationwide

By: Laura

Useful
October 14, 2019

Amazing Service

My dog had to have emergency surgery, quite unexpectedly. While he was still under treatment and healing, I submitted my claim. Healthy Paws was quick to respond, and came through with resolving my claim in a very timely manner. I loved that they continually checked in on my pet's well-being throughout the process and his recovery. I'm so glad I invested in pet insurance with them, and would highly recommend them to all new pet owners. If only human health insurance was so easy to navigate!

Insurer: Healthy Paws

By: S

Useful
October 14, 2019

Best investment for our Roxie!!!

Nationwide has been a fabulous company to work with. I’ve only had to call a couple of times with questions, and they’ve been answered quickly. There is a clear 30-day turnaround from the time the claim is faxed through payment, and the 90% payment has been very helpful, given some of my dog’s issues.

Insurer: Nationwide

By: Kathy

Useful
October 14, 2019

Greatful to have went with nationwide.

I’m so glad you choose nationwide. The ease of claims being paid is a breeze once they have your pets medical records.

Insurer: Nationwide

By: Susana

Useful
October 14, 2019

Easiest claim i've ever had to put in!

Thank you so much for making one of the hardest things to deal with so easy. My dog is my baby and to have to deal with her being hit by car was awful. But knowing that I might receive help with the bill and the fact that it was super easy to process and took barely anytime to get repaid made it so much easier. She is doing so well now, almost time to finally take her cone off. She can't wait. Thank you again from both of us!

Insurer: Nationwide

By: Diana

Useful
October 14, 2019

Made the trauma of injury bearable❤️

Amazing service. I am grateful for the insurance. We had a real scare with my puppy. She required two surgeries and multiple rounds of meds. Nationwide’s services from the Vethelpline to the ease of faxing the receipts eased the worries. I am so appreciative.

Insurer: Nationwide

By: Andrea

Useful
October 14, 2019

Fast, easy, claims and good. coverage

Nationwide covered most of the cost of Rock's TPLO surgery (77% covered). I appreciate how quickly they processed the claims. I was concerned his second knee would not be covered, but was happy with the results.

Insurer: Nationwide

By: Michele

Useful
October 14, 2019

Sets our mind at ease

Gimlet is undergoing treatment for cancer. The ease of claim submission, along with customer service and payment is great. It is stressful enough to be going through this with Gimlet, but knowing we can do all we can for her, sets our minds at ease.

Insurer: Nationwide

By: Deborah

Useful

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