Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


October 17, 2019

Idiotic coverage caps and things they don't cover

My dog has multiple issues so I'm not sure where to begin. First, when she tore her ACL and can't have surgery because she's undergoing chemo, Nationwide denied her claim for a brace, even though she will never be able to have surgery. This is insane, especially since the brace is 1/3 of the cost of surgery. Second, I don't know why her chemo isn't covered in the entire protocol. This is just also crazy. I don't have much more time with my dog because of her illness, but know that when I get my next dog, I won't be using Nationwide.

Insurer: Nationwide

By: Kelly

Useful
October 17, 2019

Peace of mind and wonderful partner in caring for my fur baby!

Claims paid quickly and correctly , no questions asked! So comforting knowong my dog is covered.

Insurer: Nationwide

By: Deana

Useful
October 17, 2019

Great coverage as we try to make our little girl less anxious

Coverage is great, claim process is easy.

Insurer: Nationwide

By: Sherri

Useful
October 17, 2019

Amazing service! We love Healthy Paws!

Our lab puppy had been dealing with some stomach issues and it took us multiple vet visits to get the issue resolved. Healthy Paws made the process and the financial impact tolerable. Thanks everyone at the Healthy Paws Team!

Insurer: Healthy Paws

By: Mark

Useful
October 17, 2019

Nationwide is doing a fine job for us.

We use Nationwide because it has been there when needed. For example, when our Chihuahua, Herman, was diagnosed with pancreatitis, it turned out be a lucky thing for him. Our vet took x-rays and told us that Herman had to be treated immediately for the disease. However, x-rays revealed multiple stones that would have to be dealt with later. Our vet's office submitted a claim for the pancreatitis treatment that was processed and paid in very good time. In March of this year, Herman had the operation that removed 24 stones, Again, a claim for the operation were filed by our vet's office and paid promptly. That is what Nationwide is for and I recommend the company to my friends. We have two Chihuahuas, and we love both of them. Keeping them healthy is a priority, and we are glad Nationwide is their insurer.

Insurer: Nationwide

By: Mary

Useful
October 17, 2019

Glad I have insurance

I am so glad I had pet insurance for my 9 1/2 yr old German Shepherd after she tore her ACL and then had a surgical site infection. Filing claims and receiving automated payment was so convenient.

Insurer: Nationwide

By: Ellen

Useful
October 17, 2019

Nationwide care

Claims processing excellent

Insurer: Nationwide

By: Harry

Useful
October 17, 2019

Best thing I ever did

the reimbursement is getting better depending on the amount sometimes its quick turn around then others

Insurer: Nationwide

By: Sue

Useful
October 17, 2019

Smartest purchase for your pet

Nationwide has been amazing in paying for all my dogs treatment. He isn't even 2 yet, has had 1 surgery, 1 endoscopy (he likes to swallow things whole), he has had acupuncture & laser treatment, he has seen a neurologist & dermatologist and they have covered everything. The first couple claims, I wasn't really sure I would get reimbursed since I'd never had this kind of insurance before but I never had an issue. Everything has been reimbursed and in a very quick timeframe. It's a wonderful thing to know I will never have to make a decision on my dogs healthcare options because I just can't afford it. I have talked with many people who have pet insurance & say it covers nothing, that is not the case here. My 1st year premium was $45/month. But one emergency procedure can cost thousands. Hopefully you never have to use it, but I have a lot & it has saved me financially. It is worth every penny & I recommend Nationwide to everyone.

Insurer: Nationwide

By: Katie

Useful
October 17, 2019

Awesome company to deal with

I signed Lily up for pet insurance back in July of 2019. Luckily, we have only had to use it for routine vaccinations and one minor illness. Coverage is excellent, payments are received fast once your deductible is met. I was in a panic one night after normal vet office hours and used the vet helpline which was very helpful. Lily is a very active 17 month old, it makes me feel better knowing that she has pet insurance with a reliable company in case of any emergencies.

Insurer: Nationwide

By: Shannon

Useful

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