Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Overall great but wish more was covered
Overall great. Simple forms and pretty quick at getting reimbursed
Insurer: Nationwide
By: Bonnie
Best decision for my dog!
Healthy paws has been one of the best decisions that we have made for our dog. Even though the premiums are a bit on the higher end, it has always been super easy to submit claims. The EOB after the claim has been processed, clearly calls out the breakdown and I have never had to go back to customer support on this. We recently got a major surgery (ACL) done for our dog and I submitted the invoice a couple of days after. This was a huge bill and I was nervous on how much I would be getting back (based on the breakdown of the invoice). Surprisingly the majority of the bill was covered by the insurance and money deposited into my account in a few days, there was not even a single follow up call done by insurance company to check or verify the details of the invoice (which is something I have heard other insurance companies do a lot and harass customers). Kudos to the great team at Healthy paws and keep it up !!
Insurer: Healthy Paws
By: Pankaj
Comprehensive protection for rambunctious pups
Ever since the integration with VitusVet, Nationwide claims processes have become easy and seamless, making it easier to take advantage of the comprehensive protection offered for my pup.
Insurer: Nationwide
By: Bernardo
Excellent customer service
I have turned in 5 claims so far for 4 dogs, and I have had quick responses and reimbursements. I’m very glad we decided to get pet insurance and go with nationwide
Insurer: Nationwide
By: Hayley
Thank you for taking “worry” away from my pet’s care!
At six months of age, we have learned that our puppy has allergies — to bees and to catnip! The reactions were so frightening, and we had to go to the Emergency Pet Clinic twice. While she is perfectly happy and healthy now, I know that the monthly payments have been money well spent, and the coverage has taken the worry out of being a pet owner of our wonderful puppy, Charlie.
Insurer: Nationwide
By: Cheryl
Very fast claims
Well explained at outset Claims are fair
Insurer: Nationwide
By: Robert
Quick is not a word in their vocabulary
Here I am at day 40 still without being paid. I know I will get the money eventually, but until then I pay finance charges to my bank while they make money on YOUR money as you wait. I am disabled and on a fixed budget. I can't afford these games. I know what they are doing. Before I got sick I was in the financial field. This game is as old as time. Keep the money as long as possible to make money on the interest. Same reason most people get paid every 2 weeks. Gaming the system at your expense. And the looking at records excuse is flimsy. I have every document from the day I got him from the pound as a kitten... Shame on you pets best! Only saving grace is no pre existing conditions. As soon as we settle up I think I will spend the extra 3 dollars a month to go with a better company
Insurer: Pets Best
By: Jay
Best decision ever!
Getting ASPCA insurance was the best decision I’ve made regarding my pet’s health. They have a very easy submission process I can do from my phone the minute I leave the vet’s office. They are usually very timely in processing claims and the direct deposit feature is wonderful. I never realized how something could help cover everyday I’ll eases such as allergies and make owning a pet more reasonable.
Insurer: ASPCA
By: Katherine
First time pet owner, no better pet insurance!
First time pet owner and I'm so glad I went with Nationwide! They make everything so easy to understand to make sure he's covered for anything! Thanks Nationwide, for keeping my kitty healthy!
Insurer: Nationwide
By: Bonnie
Nationwide is the best!
I recommend everyone I know with a pet to use Nationwide. I have been through multiple pet insurance companies and none of them come close to Nationwide. Nationwide if very affordable and are transparent with their contracts. Filling out claims is such an easy process and response time is extremely prompt. Thank you Nationwide for making my life easier when my dog gets sick.
Insurer: Nationwide
By: Gary