Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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First Claim experience
I recently filed my first claim with Pets Best for a wellness check with vaccinations. The claim process was super simple, the processing and payment were very timely. This is my first experience with pet insurance and I am highly impressed with Pets Best!
Insurer: Pets Best
By: Kenneth
Vet bills
I'm very pleased with the app to send in my claim. I just take a picture and attach and my claim is processed!
Insurer: Pets Best
By: Amy
Easy to submit, long wait time process
While it is easy to submit for a claim, the processing time was longer than expected. Once processed, money was received quickly.
Insurer: Pets Best
By: David
Took a while to process
The claim took a little Longer to resolve than I expected but otherwise it was a good experience
Insurer: Pets Best
By: Beth
QUICK AND EASY
I put in 3 claims, it was very simple to do on my phone via their app. All were paid except for one that is still waiting on the doctors notes. Other than that I was satisfied with results.
Insurer: Pets Best
By: Michelle
Watch for pre existing condition .
My 9 year old German Shepard had to have surgery on the both of her legs. They would not cover the second leg even though it was several years after the first stating it was pre existing since the other leg had the same problem. They didn’t have a problem collecting my premiums for five years, but when it comes to paying, they fine a reason not to pay. They would not give me a refund for anything including the premiums I had paid for many years.
Insurer: Trupanion
By: Richard
Stop Looking! You have found the best insurance out there
Healthy Paws is the only reason my staffie is alive today. My puppy came down with an awful infection. The first week in the hospital was $17,000.00 alone. The assistance and care I received from the Healthy Paws staff was amazing. There was no "questioning" of the bill, no delay in payment, and the staff seemed to genuinely care. We have both of our pets with Healthy Paws and would never go with another company. We often recommend Healthy Paws to friends and after they compare other companies, they also end up with Healthy Paws. You cannot go wrong.
Insurer: Healthy Paws
By: Nicola
It’s worth it!
I have been paying into this plan for a year and a half. I’m so glad I made the decision to buy this insurance! Recently my dog suffered multiple herniated discs and lost his ability to walk. Surgery was one of two options with the latter being euthanasia. Thanks to this insurance paying 90% ish (exam fees were excluded) of the total cost I didn’t even have to consider euthanasia. The dog is on the mend and within 5 days the reimbursement was in my account.
Insurer: Healthy Paws
By: Scott
Truly saved my finances and my cat’s life. Thank you!
Really easy to submit claims and I’ve been paid out within 30 days or less every single time. Nationwide pet insurance has made keeping my cats safe and healthy so much easier.
Insurer: Nationwide
By: Elina
They make every ridiculous excuse possible to not pay
They denied to pay for biopsies saying that they don’t pay for “visits”. And they also used every other ridiculous reason to deny all of our claims in the past 2 years we had insurance with them. $100+ monthly premiums were a total waste of money. If we had instead saved those premiums, they would have covered all the expenses we had for veterinarians in the last two years.
Insurer: Trupanion
By: Nadia