Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Nationwide is a Lifesaver, Literally
I purchased pet insurance for my cat shortly after he showed up in my yard and moved himself in. He was young, but I had no idea of his history. He ended up needing major dental work a year later and was diagnosed with a chronic condition which will likely cause regular flare ups. They’re severe enough that it has meant visits to the ER, expensive tests, etc. Without the insurance, I may not be able to afford the level of care that he is receiving. I know he is getting the best care to ensure a long, happy life. This is made possible by his incredible medical coverage!
Insurer: Nationwide
By: Melissa
Nationwide pet insurance makes claims reimbursement easy.
This is my first pet and pet insurance plan. Once I got set up on the electronic claims processing and payments, everything has run smoothly and quickly. Submitting via email takes longer to process, so I highly recommend going the electronic route. Lots of unexpected costs associated with my pet and I was glad i decided to purchase.
Insurer: Nationwide
By: Kelly
Pet Security
I endorse nationwide pet insurance wholeheartedly. They pay claims promptly and efficiently. You can file claims online and receive reimbursement electronically through chase payments.
Insurer: Nationwide
By: Cynthia
Excellent service
My cat had a health scare recently, but I was able to get her the care she needed knowing that nationwide pet insurance would help cover most of the costs. Filing a claim online was super easy, and I was shocked at how quickly they sent me the payment to my account.
Insurer: Nationwide
By: Bianca
Exceptional Service
I current have Nationwide for 3 of my pets and have been so happy with the coverage, claim process, and speed at which the claims are paid! Would highly recommend for anyone looking for pet insurance.
Insurer: Nationwide
By: Molly
Great coverage and easy to navigate
I've insured my cat with Healthy Paws for two years. She's had few health issues in this time and we never really needed to use it. Until last month. My poor girl was diagnosed with heart disease at only four years old. In just 4 weeks we've had 3 emergency vet visits, one follow-up check up, 3 medications she'll need daily for the rest of her life, and a mandate to schedule follow up appointments with the cardiologist every 4-6 weeks. So far the total vet bills have amounted to almost $5,000 and the ongoing check ups aren't necessarily cheap either. Without Healthy Paws we wouldn't be able to afford these treatments, but my baby cat can't survive without them. I've been able to file all the Healthy Paws claims through the app, and Healthy Paws has honored their coverage of 90% (the plan I enrolled in, thank goodness!). I was very nervous filing my first claims with the large bills because you can hear horror stories about insurance companies denying procedures due to 'fine print' items. Healthy Paws has been incredible and has even reached out to check in on my girl and ask how she's doing. I've gotten all my reimbursements within 2 weeks. (Most have actually been within 5 days, but the first claim had a longer-than-average wait time. It was incredibly nerve wracking but, to be fair to Healthy Paws, they were very communicative they were experiencing delays and that the longer-than-average time was to be expected.) I'm so so grateful I made the decision to enroll her in Healthy Paws (and with a higher coverage plan!) those years ago. It is heart wrenching to think that I might have had to choose between financial stability or my cat's life. I've recommended this company to every pet owner I know - it is absolutely worth it.
Insurer: Healthy Paws
By: Elizabeth
Quick and easy claim processing, caring customer service
My 6 yr old shepherd was diagnosed with a partial cruciate tear in one leg and likely a fully torn cruciate in the other. The vet had suggested doing both surgeries at one time but we weren't sure if my dog could handle that tougher rehab. When I called Healthy Paws to find out if the coverage applied either way, the rep that I talked with was very understanding and said we should follow the vet's recommendations and that his injury would be covered whether we did one or two surgeries. We ended up choosing to do two separate surgeries, had the first leg repaired and PRP treatment on the other leg. He was just released back to normal activity and both legs are holding up well. Healthy Paws even reached out to see how he was healing. We are very pleased with the level of coverage we have received on his procedures, and in particular how easy they have been to deal with as far as filing claims and receiving reimbursement. If only human insurance companies were this easy to work with!
Insurer: Healthy Paws
By: Lysa
Great Experience
My experience with ASPCA pet insurance has been great. When my cat became ill, it was comforting to know that I had this Insurance. It let me get my cat the care that he needed. Submitting the claim was extremely easy and the claim was reviewed and paid in a short time. This gave me peace of mind knowing that I was going to be reimbursed quickly and I would not have to worry about other financial matters.
Insurer: ASPCA
By: Gail
Dependable with prompt claim service.
The claim was processed promptly and it eased my mind allowing me to concentrate on my pet.
Insurer: ASPCA
By: Ruth
Healthy Paws is Transparent and Do What They Say They are Going to Do
I have had Healthy Paws for over 7 years and really have not had cause to submit claims until recently. Their coverage is for when your dog is sick or injured, so they don't cover standard pet visits, wellness checks etc, but they are there for the big stuff when you need them, and boy have I needed them this year. My dog was recently in need of an emergency splenectomy and was diagnosed with cancer. They reviewed and approved my claims for the surgery, meds, hospital stay and so on within days, and I had the check deposited in my account without delay. I simply uploaded the invoices and they compensated for the eligible treatments without question or fanfare. They have even written to inquire about Doyle's health and progress. This coverage has given me the peace of mind I hoped it would when i first purchased it. I am able to do everything I can for my best friend without giving it a second thought due to cost. They cover 90% unlimited for qualifying bills with the plan I have.
Insurer: Healthy Paws
By: Elizabeth