Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Should review your claims beter
My girl had a left front amp due to an Osteosarcoma diagnosis. About a month later, she pulled a muscle in her back. Those claims were denied due to her being an amp. I am going to appeal them, but Im at the point where, every claim I submit, is it going to be denied because you tie it back to her amputation? It seems as if this is an issue with you guys. My other dogs have ASPCA. No BS, they pay their claims with no games.
Insurer: Nationwide
By: Kelli
Thank you for being there for my beautiful golden
So easy to process claims quick turn around. Much appreciate you being there for my beautiful golden
Insurer: Nationwide
By: Susan
Pets Best is the BEST!
I have multiple policies & claims so unsure which one this feedback is referring. That being said, the claims processing process is easy, rapid & when there are questions that may result in an appeal process, once again, the claims department is outstanding. I only hope that with rapid growth, Pets Bests claims processing is able to keep up and continue their absolutely stellar service. I'm a happy Pets Best customer likely one of the first when Pets Best started doing business in NV!
Insurer: Pets Best
By: Robyn
Bloat surgery
My standard poodle experienced bloat symptoms and was confirmed by an emergency hospital. He had to go into surgery immediately to save his life. It was on a weekend so I thought I had to call Pets best for pre-approval. I'm glad I didn't have to have pre-approval even though the office was closed. Filing the claims was easy and Pets best paid accordingly by the policy. I would highly recommend Pets best for your fur babies.
Insurer: Pets Best
By: Bonnie
Jacksons tail
Jackson is doing much better, his tail is healing, the vet will be xraying it one last time tomorrow to be sure its healed. So far it's looking great and we appreciate the prompt insurance reimbursement. As does Jackson because he knows he gets a treat! Thank you!
Insurer: Nationwide
By: Joshua
I wish human insurance was this easy!
I've been completely happy with Healthy Paws coverage of both of my pups... from your average primary care issues to cancer to eye ulcers to TPLO surgery to derm allergies - Healthy Paws has been there for me and my pups!
Insurer: Healthy Paws
By: Adela
Exceeded expectations of help with Teddy's operation bill
Pet Insurance paid the entire bill for Teddy's operation.
Insurer: Nationwide
By: Reevah
Very Happy I Have Nationwide Pet Insurance
The plan I have w/ Nationwide is a bit pricey, but I am happy I have it. It is the only plan I found that includes wellness care. I have the Vitus Vet app on my phone & I can submit claims right through that- very easy! A day or 2 later I receive an e-mail from Nationwide, indicating that they received the claim. So I am always informed & can check the status on line. My dog is turning 5 soon, so who knows what care he will need down the road.
Insurer: Nationwide
By: Judy
Great insurance, great service
The insurance pays as agreed with no hassles. Claims take a couple weeks, so it would be nice if it were faster, but that's not a big deal. I'm definitely satisfied.
Insurer: ASPCA
By: Robert
The Absolute Best
I did a lot of research on pet insurance brands and settled on Healthy Paws for my two aging dogs. And, my expectations have been surpassed time and time again! Not only is there always a lovely person on the line to talk to (one even cried with me as I expressed my fears about losing my beloved dog) but their coverage actually extended my dog's life! Time and time again, they have removed really hard decisions for us and given us the space to know we tried everything we could to make his end of life better. As someone very active in the dog rescue community, I sing their praises to everyone I come in contact with. I will be forever grateful for their support, their kindness, and the extra time they gave us with our darling family member.
Insurer: Healthy Paws
By: Aimie