Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Awesome Coverage for my little girl
My little Lhasa Apso is a little over 4 years old now. Poor thing has been through a lot. After she was just 1 year old, she was diagnosed with a liver shunt. I had surgery to correct the problem. At just under 4 years old, she was diagnosed with cancer in her mouth. I had surgery done again and she seems to be doing great. She has allergies all year round. I have gone through over the counter drugs, prescription pills, prescription drops, and now to a dermatologist to take steps to find out what to give her to stop the itch!! The moral of the story is if it were not for Nationwide, I'm not sure I would have been able to afford to have the surgeries that my little precious girl needed. My claims are processed very quick. I've only had 2 claims rejected and both were corrected very easily. Thank you Nationwide!!
Insurer: Nationwide
By: Michael
Great Insurance
Nationwide has been covering my bull-mastiff since he was about a year old. He was mostly fine the first 2 years, but this past year he has had a number of ailments and we are now fighting a staph infection. It has been going on for months, and not one issue with my claims. I simply scan the vets invoice and submit the claim on line. I have been reimbursed within a week on every single claim, no questions asked. Fantastic job by Nationwide!
Insurer: Nationwide
By: Glynis
I really like Nationwide very easy to submit claims and get money on account in a very timely manner!
I really like Nationwide very easy to submit claims and get money on account in a very timely manner! Anytime I have a had a question it was always answered with care and professionally. I always recommend my family and friends!
Insurer: Nationwide
By: Mary
Best pet insurance and customer service ever!
I am so pleased with Nationwide pet insurance. The affordability, ease of submitting claims, the resources available - especially being able to get a second opinion, the newsletter, and thoughtful messages following claims show the customer care I've come to expect. Thank you for being top notch!!
Insurer: Nationwide
By: Tori
Awesome service
So thankful to have pet insurance to cover the cost of expenses with our dog.
Insurer: Nationwide
By: Sara
Nationwide makes caring for your pup easier! Vets are expensive, Nationwide provides the bridge to better health for your pet
Having a puppy is expensive, regular checkups, shots, neutering, in addition to the issues you never considered could happen can be devastatingly expensive. Nationwide makes vet care and pet care more affordable and easy. Easily submit receipts (Mobile app) and within a week or 2 at most your refund is deposited into your bank account. My pup is happy and healthy because I am assured he has the care he needs to grow up strong. Thank you Nationwide for the support to ensure Zeus stays healthy, happy and strong through every stage of his life!
Insurer: Nationwide
By: Cynthia
Great product, great service and now much improved payment turnaround time! Thanks!
I don't know what has changed, but what used to take 4-6 weeks to get paid is now days to less than a week. That alone keeps me from looking at other insurers options. Submitting the claim is a breeze on the Vitus App, and now payment through CQP, and quick turnaround on same is absolutely fabulous! I don't have to worry about affording and providing care to my fur baby for those emergency situations that add up quickly. GREAT JOB NW PET!
Insurer: Nationwide
By: Terrie
Great Family Investment
Nationwide is always helpful, easy to get information from, and reimburses what is covered under your plan. Straight forward -no surprises!
Insurer: Nationwide
By: Mary
Amazing Customer Service and Prompt Reimbursement for Claims
I have been a Healthy Paws customer for a few years. The claims process is very easy and convenient since I can submit pictures of my invoices via the Healthy Paws phone app. I had not incurred significant pet expenses in excess my plan year deductible until recently. I paid the vet on a Wednesday evening and submitted pictures of my receipt and itemized invoice via the Healthy Paws phone app the same night. The claim was processed on Thursday and I received a direct deposit reimbursement on Monday. Their quick processing time surpassed my expectations! In addition, I received a personalized follow-up email from Healthy Paws to check in on my pet. Worrying about a sick pet is stressful enough. I did not have to worry about the financial burden of the ER bills thanks to Healthy Paw's efficiency in processing my reimbursement.
Insurer: Healthy Paws
By: Angie
Claim Process Cumbersome
customer service is great. I typically have to call each time I want to submit a claim because something either isn't clear or I can't find information online. The claim process really does need improvement. The online form submission didn't work and the whole "form" process is old and should be updated to an online form and then attach the bills. Also, the need for all the diagnosis codes, etc should not be for me to complete; it's too complicated and time consuming for the customer. The vet bill should be enough information. The overall process is cumbersome, complicated, involves too much time and too much information. Thank you, Chris
Insurer: Nationwide
By: Christopher