Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


Verified November 20, 2019

We love Trupanion

After losing our first Norwich Terrier to UAS and the treatment we received from a well known company leaving us with vet bills that required mortgaging our home we have been so happy with Trupanion. The policy is clear. I know what to expect from them. There is never a problem and everyone treats me like a friend and really cares about me and my Norwich babies. One representative talked me through a meltdown when I found out my 10 year old twin soul had cancer. I will never forget her. I cannot say enough good things about Trupanion. I highly recommend them. Thank you Trupanion.

Insurer: Trupanion

By: Dorothy

Useful
November 20, 2019

Expedient, user-friendly, worthwhile investment.

Very easy to file a claim, quick turnaround on receiving funds. Really like the electronic transfer of funds.

Insurer: Nationwide

By: Alessandra

Useful
November 20, 2019

Best investment I've made for my dog!

After losing our 13 year old family pet and incurring many vet bills, when we were ready to adopt a new member to our family, I was curious to see if pet insurance would be worth the money. I opted for the Well Pet plan which is the most expensive but literally covers just about everything. We always meet the annual deductible and so by the end of the year, we have saved hundreds of dollars. I highly recommend Nationwide's Well Pet plan for anyone with a new puppy. Submitting claims is easy and turn-around time is very efficient. Give Nationwide a try. You won't be sorry.

Insurer: Nationwide

By: Lauren

Useful
November 20, 2019

New kittens

Pets Best wellness policy has been a great investment for making sure our kittens get the preventative care that they need. Claims have been paid out exactly as described in our policy.

Insurer: Pets Best

By: Tracy

Useful
November 20, 2019

Pre-approval

Getting a pre approval for surgery was very helpful.

Insurer: Pets Best

By: Kara

Useful
November 20, 2019

Speedy

Had my 8 month old shihtzu spayed, blood work done and puppy tooth removed while she was under anesthesia. I bought pets best insurance as I am totally union. Pets best paid for most of her vet bill and that was like a reimbursement of half the insurance. Bella is a very active little shihtzu and I'm so very happy to have her covered by pets best. I compared different pet insurances and pets best is the best choice. Sending in the bills and reimbursement was simple and speedy. Keep up the great work.

Insurer: Pets Best

By: Carol

Useful
November 20, 2019

Little Furry Guys

My poor little boy, passed from leukemia. Pets Best, has been sympathetic, and more than fair with my claim. I would recommend this company to anyone who has a little furry one.

Insurer: Pets Best

By: Paula

Useful
November 20, 2019

There for us

Sparrow, our dog was thrown from the car during a rollover accident where everyone suffered injuries. Sparrow had a crushed hind leg and the options were surgery or amputation. Fortunately we had Pets Best who stood behind their policy and helped with both the initial surgery as well as follow up treatments. Now, 5 months later Sparrow is almost his old self - supporting our son as an emotional support dog and as a playful pup when he is "off duty". Throughout the recovery Pets Best provided prompt service with emails updating us on the status of the claims. I recommend Pets Best to everyone who has a pet that is an important family member - thank you for being there for us.

Insurer: Pets Best

By: Angela

Useful
November 20, 2019

So convenient!

Very easy process! Completed in less than 5 mins after leaving my dogs routine appointment.

Insurer: Pets Best

By: Laura

Useful
November 19, 2019

Awesome service and value!

this is my first year as a policy holder and I have been beyond pleased. Every time I have spoken with a customer service rep, they have been nice and helpful. The claims process is really easy. I pushed back on one declination and while I didn't change your mind, you were quick to respond and explained your position. I love the direct deposit! I've been so happy with your product and service, I've been bragging to everyone and some of my friends who were non-buyers have now purchased insurance through you! Keep up the great work!

Insurer: Nationwide

By: Kelly

Useful

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