Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


November 21, 2019

Efficient and hassle free reimbursement

Healthy Paws reimbursed us for our dog’s surgery in less than two weeks, their stated turnaround time. Their web interface is very easy to use - I uploaded three files within one minute. After a few email updates, and a follow up to see how my dog was doing, I received my check in the mail - no hassle.

Insurer: Healthy Paws

By: Monica

Useful
November 21, 2019

Love Healthy Paws Pet Insurance!

I am so thankful that I have my dogs insured through Healthy Paws Pet Insurance! Customizing your monthly payment and deductible is very simple. They make filing claims easy and painless, and they process the claims super quickly! After meeting your deductible, your reimbursement is in your account within days and they send a detailed review of what services are being covered. One of my dogs recently had surgery and they made the whole process way less stressful because I knew they were going to help cover a large majority of the cost! I would highly recommend them to anyone who has a pet!

Insurer: Healthy Paws

By: Monica

Useful
November 21, 2019

Quick reimbursement

Easy submission of claim form; quick reimbursement; always courteous and knowledgeable, personable customer service

Insurer: Nationwide

By: Randy

Useful
November 21, 2019

Great pet insurance

Great service. Claims are taken care of very quickly.

Insurer: Nationwide

By: Sandra

Useful
November 21, 2019

Speedy payment

I submitted my claim on a Saturday and my payment was direct deposited into my bank account by Wednesday. Very pleased with the speedy service!

Insurer: Nationwide

By: Kristin

Useful
November 21, 2019

submitting a claim is easy and customer service was awesome!

The claim process is very easy but I had just one issue on my first claim. Customer service was extremely helpful and pleasant. Unfortunately, we've had a very sick dog this fall. Submitting the claims and getting paid was so easy! It helped ease a stressful time. Thank you!

Insurer: Nationwide

By: Rose

Useful
November 21, 2019

diesel

claiming is very easy and the reimbursement part is faster

Insurer: Pets Best

By: Mike

Useful
November 21, 2019

First claim

I was very happy with how easy it was to submit my claim with Pets Best. I just took a picture of the vet bill and uploaded it to the app and submitted it. Less than a week later there was a direct deposit to my checking account. Very easy.

Insurer: Pets Best

By: Eileen

Useful
November 21, 2019

Very grateful

She has had two spinal surgeries and a third spinal injuries. She is no longer able to have any more spinal surgeries so we have been most aggressive with her therapy post op. She was completely paralyzed from her chest, (Just behind her front legs), through the tip of her gorgeous tail. Thanks to Pets Best we have been undergoing therapy from the earliest time possible. She now is not only able to run and walk but she chases a ball.(Which we must throw cautiously and gently.) The joy and love she bring us is indescribable. Our vet calls her recovery a "miracle". We are so VERY GRATEFUL to Pets Best!!! Thank You. You have our continued support and loyalty no matter how many dogs we may get in the future. Miriam Hetsler and Chris Kelley

Insurer: Pets Best

By: Miriam

Useful
November 21, 2019

Long processing times

The only thing that caused it to not be a "5" was just how long it took to reach any kind of decision and process. It seemed to take an unreasonable amount of time, and although an email was sent apologizing for the delay, it still took a good amount of time after that email for it to finalize. This was a basic accident claim.

Insurer: Pets Best

By: Kaeleigh

Useful

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