Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Rigid underwriting rules
Last year I attempted to upgrade my policy for my healthy dog but was denied because of a silly condition my vet tried to intervene but your guidelines were nonsensical and would require me to put my dog through an unnecessary surgery to remove a benign fatty tumor that had not grown since it was discovered a few years ago. My vet said it would ridiculous to do that. So I didn’t.
Insurer: Nationwide
By: David
Best Pet Insurance
I love this pet insurance. I had insurance for all my pets for many years with other provider whom I was happy until they got sold to another company who forced all customers to change policies, I did not want to and by the time of my renewal they use any excuse possible to get me out; unfortunately one of my dogs got sick and sadly died after surgery and I got not insurance. They tried to get me back which of course I refused. Then I found Healthypaws and couldn't be happier. Best possible options for my pets needs, fair priced, fair deductibles, excellent customer service and wonderful claim processing system.
Insurer: Healthy Paws
By: Gina
The best insurance claim experience I have ever had.
Nationwide Per Insurance has been an exceptional experience. Submitting claims via VitusVet App is seamless and I just signed up for electronic payment. Excellent. Our human health insurance is light years behind and is one of the best known and widely accepted.
Insurer: Nationwide
By: Nicole
Easy peasy claim submission and reimbursement
Took 7 month old puppy to the vet with severe diarrhea. Sent home with flagyl and Panacure to address possible parasitic infection. Submitted claim and was promptly paid. Thanks for making vet payment easy.
Insurer: Nationwide
By: Molly
Such an easy process
The claim process and the app is so easy and efficient. I had no problems processing any of my claims. I would recommend Nationwide to a friend for sure.
Insurer: Nationwide
By: Derek
Fast and courteous claim processing
I was thrilled to learn that I could file multiple claims for Dr. Watson's vet care, which I did recently with claims dating back a couple of years. No guilt for very late filing and prompt claim fulfillment.
Insurer: Nationwide
By: Eve
Wonderful Customer Service with Competitive Rates
Wonderful Customer Service with Competitive Rates. Claims processing is easy. Claims reimbursement is relatively quick (2 - 3 weeks). Customer Service Reps are always friendly, knowledgable and willing to find what's best for your pet.
Insurer: ASPCA
By: Kori
You guys are amazing!
Easy to submit claim and very fast at sending money back to us
Insurer: Nationwide
By: Janine
I did not receive a satisfactorily explanation regarding the excessive deductible on the visit 12/11.
I did not receive a satisfactorily explanation regarding the excessive deductible on the visit 12/11. Why should I be penalize due to the why the vet entered the reason for my visit. The reason for my visit was all tied to the final diagnosis of cushings, she did send me the appeal form.
Insurer: Trupanion Canada
By: Sarah
Since signing up I have paid a premium every month for over 18 months and I don't believe they have covered anything for me yet.
Since signing up, I have paid a premium every month for over 18 months, and I don't believe they have covered anything for me yet. They don't cover regular check-ups. The first and only claim I filed was denied due to my cat having a "pre-existing condition" for have a short, discrete illness over 2 years ago. I had asked if this would cause an issue when I initially signed up for the insurance and was told no, which given the circumstances, seems pretty misleading.
Insurer: Trupanion Canada
By: Taylor