Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


December 18, 2019

It’s been great knowing that I don’t have to compromise my pets care due to lack of funds with the support of ASPCA insurance.

I have comfort knowing that my pets health is the primary concern. The support with coverage has made the need to treat my dog for an illness an easier and more comforting process with ASPCA insurance coverage.

Insurer: ASPCA

By: Amanda

Useful
December 18, 2019

Quick and Easy

The recent change to Nationwide Insurance has made a world of difference with my claims. The on-line submission is quick and easy, the review and processing is much quicker and the payment is received in a much shorter period of time. As I have two elderly ladies, I appreciate the marvelous difference in claim processing and payment more than you can imagine. Thank you!

Insurer: Nationwide

By: Darlene

Useful
December 18, 2019

Having this service has been an amazing benefit to me and my fur baby!

I'm just so pleased with the Pet Insurance and how smooth the process has gone for me over the past year. I'm always cautious dealing with insurance companies, but Nationwide is the REAL DEAL! My claims were processed in a timely manner, and I was able to read the benefit statement clearly. I've even interacted with customer service and received the clarity I needed around my questions and concerns.

Insurer: Nationwide

By: Sonya

Useful
December 18, 2019

Reliable, quick, easy, reasonably priced pet insurance!

healthypaws has been nothing short of wonderful for us and our pet. The coverage is clear and not confusing, so we are able to safely estimate how much we'll get reimbursed for. The reimbursement itself is very quick and easy as a customer. The monthly charges do go up on an annual basis, but not in a way that seems out of line with the extra risk they take on with an aging pet. We'll be sure to use healthypaws in the future and for our next pet.

Insurer: Healthy Paws

By: JAMES

Useful
December 18, 2019

Always very profession al and willing to take the time to explain the benefits.

We started with VPI Insurance which was bought out by Nationwide. We have insured two dogs through the years. We have always found them to be very professional and willing to take the time to explain the benefits. the communication is good and payments are generally received in a timely manner.

Insurer: Nationwide

By: Charlotte

Useful
Verified December 18, 2019

Terrible Customer Service, Knowledge and Blatant Disregard

This company has very limited knowledge on basis of infections and how they don't relate, impact or cause other illnesses. The company claims to have you pets beat interest, but is more focus on revenue. Lastly, the customer service and appeals department has blatant disregard for people's time, money and contractual obligations.

Insurer: Trupanion

By: Stephen

Useful
December 18, 2019

Easy Claim, Easy Reimbursement

Really great, easy to use pet insurance. Just snap some pics of your itemized receipt and proof of payment. The claim was finalized and each item on the receipt had an explanation within a few days. The reimbursement via direct deposit was also done in only a few days!

Insurer: Pets Best

By: Nicole

Useful
December 18, 2019

Easy claim submission, quick review, direct deposit reimbursement - I wish my health insurance was this good!

Buying Nationwide Pet insurance is one of the smartest pet related decisions I've made. I have found the claims process very easy and convenient and the reimbursement quite fair according to the contract. Even though my dog is generally very healthy occassionaly medical needs arise, and we also have the wellness insurance which covers routine things like feel and tick protection.

Insurer: Nationwide

By: margaret

Useful
Verified December 18, 2019

Review of two claims

I filed 2 claims in the last 14 days for routine medications that I buy every month and submit claim for. Normally these get processed in 3 or 4 days. This time the first one took almost two weeks. That is unacceptable. The second one only took 3 days, Hope the first was just a glitch.

Insurer: Trupanion

By: Richard

Useful
December 18, 2019

I am so happy to have this insurance coverage for my dog.

I had hesitated to get insurance for my dog - I had heard mixed things about pet insurance. I finally decided to take the plunge and I am so happy i did it. It allows me to make the right decisions around my pet's health without worry. Nationwide is great. They make submitting a claim super easy and they are very responsive.

Insurer: Nationwide

By: Kerith

Useful

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