Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Profit over pet. A little more compassion please.
First the BAD... One... they don't cover congenital health issues. Also, they don't make it a point to advertise that. They should be up front and honest. PLENTY OF OTHER COMPANIES DO. Nationwide is more about the money. Not the wellbeing of your pet (family member). Two... they don't have actual vets on hand to assist with claims. PLENTY OF OTHER COMPANIES DO. With Nationwide you are the mercy of a pencil pusher who's main job is to save company money. He or she decides your claim not an actual educated veterinarian. Three... because of the former myself and my vet had to fight tooth and nail to get them to cover a non-preexisting allergy. Remember, you're dealing with a pencil pusher who is trying to save the company money not an actual educated veterinarian. Now the GOOD... One... when the do cover a claim the turn around time is pretty quick. Two... they keep you well informed when processing your claim. Also, the ETA on reimbursement checks. The IN-BETWEEN One... most every vet excepts them though not a lot of vets like them because they are hard to deal with and they don't like the fact that they choose profit over pet. Final thought. It's probably a good insurance if you don't have a pet with a lineage of medical issues like bulldog breeds, pugs... or any flat face animal for that manner. Do your homework. Sad to say I didn't read the fine print on congenital health issues so we are now paying thousands of dollars out of pocket because they choose profit over pet. Also, the rep I talked to that helped me sign up didn't have the common decency to tell me that my Frenchie wouldn't be covered for a lot of health issues. The rep was only worried about the bottom line and signing up a new customer. It's not all about the money, people, pets are family and deserve to be treated like family. Thank you kindly.
Insurer: Nationwide
By: R.R.
Have had our policy for many years; always feel well-treated.
The new on-line claims submission process and electronic reimbursement capability are excellent!
Insurer: Nationwide
By: Paul
This insurance is a life saver.
We have never been more thankful to have a pet insurance. You always hope and pray that you will never have to use it but when you do, it’s an absolute blessing and takes the financial burden off of you and let’s you focus on your pets well being. Nationwide processes claims and pays out quickly and we aren’t hesitant to seek care for our pet because we know the financial part is 90% covered. Thank you nationwide!
Insurer: Nationwide
By: Yury
Our cocker Bailey has needed a lot of medical care.
Our cocker Bailey has needed a lot of medical care. Our vet recommended Trupanion and Trupanion has been there for us. Thank you.
Insurer: Trupanion
By: Gordon
Awesome Coverage
Unfortunately my Golden Retriever Dillon has spent a lot of time at vet clinics. He has been diagnosed with heart arrhythmia and melanoma. If that wasn't enough he started throwing up and bloating. We have had three Trupanion claims in the last 7 months and Trupanion has been great. I submit my invoices and usually get an answer/payment within a couple days. It gives me great relief knowing I have Trupanion when Dillon has an issue.
Insurer: Trupanion
By: Cami
First claim and excellent experience.
The experience was excellent. Very easy and fast process with an understandable explanation of the benefits provided. Very happy with Trupanion.
Insurer: Trupanion
By: Judy
Very Satisfied
I'm happy to say that my claims were handled quickly, as was my refund for covered expenses.
Insurer: Trupanion
By: Wanda
Seamless claims processing
Seamless process with respect to claims - once a medical issue was established and the deductible was reached, vet was paid 90% directly by Trupanion and I pay 10% plus tax.
Insurer: Trupanion Canada
By: Mei