Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


February 21, 2020

Thank you for helping my pets!

I am a firm believer in insurance for pets since I really needed this for one of my animals. I am so pleased with everything Nationwide has done to reimburse most of my costs!!

Insurer: Nationwide

By: Michelle

Useful
February 21, 2020

A Caring and Responsive company

Healthy Paws provides excellent customer service and their response time for reimbursement is excellent. They accept the claim without hassle and reimbursement came within a week of filing my claim! It was such a relief when I recently had to hospitalize my little dog to know they would be there for me. It made decisions infinitely easier for me! I even got a follow up e-mail from them asking how my dog was doing. Very sweet. My only suggestion is that they cover exams as well - especially those in the service of an illness or injury. There is no way to get treatment without the vet examining the dog! I can (almost) accept them not covering well-visits - although I wish those were covered too, but when a dog is sick it is a necessity.

Insurer: Healthy Paws

By: Martha

Useful
February 21, 2020

Nationwide has been amazing!

I was really impressed with how easy the claims process was and how much helpful guidance was provided over the phone. Thank you!

Insurer: Nationwide

By: Cortney

Useful
February 21, 2020

So glad that I have insurance

I would’ve spent thousands of dollars if I did not have insurance. I am very grateful for this.

Insurer: Nationwide

By: Serena

Useful
February 21, 2020

No Hassle Claim

So glad we have nationwide pet insurance. Two tumors suddenly appeared on our pup. We thankfully didn't even have to question whether we would have them removed and tested. After one additional incident with his cone, we were able to continue with vet care and see him through to 100% recovery and good health. So happy!

Insurer: Nationwide

By: Amber

Useful
February 21, 2020

Excellent service

Beaux had what we thought was a minor surgery. Unfortunately he got an infection and was hospitalized. We were pleased with the coverage we received for this and his annual exam and vaccines.

Insurer: Nationwide

By: Angel

Useful
February 21, 2020

could not be happier with the insurance

Quick turnaround of claims, very easy to submit. Great choice!

Insurer: Nationwide

By: Inna

Useful
February 21, 2020

Great Insurance

Didn't think I would ever need to use this and quite often complained to my wife about the monthly bill. But when the time came and we had several thousands of dollars in vet bills, I was glad we had it. I easily filed my claims and within days was reimbursed. They also kept me updated on the status of my claims as the progressed through the process.

Insurer: Healthy Paws

By: Richard

Useful
February 21, 2020

Glad they've changed carriers

Great company, and super easy to talk to on phone. Have had some issues with old carrier, hence the appreciation for the initiative to change carriers on their part. I gave an 8 on ease of claim rating but feel the need to explain. I'm 71 and have been described by my sons as technologically challenged! I eventually do get it, but am slow to file claims and loathe doing it. Figo has been more than patient with me!

Insurer: Figo

By: Sharon

Useful
February 21, 2020

Service and ease beyond my expectations

I could not be happier! The VitusVet application makes it very easy to submit claims. Nationwide truly takes the financial stress out of pet ownership for my family. Thank you so very much!

Insurer: Nationwide

By: Shawn

Useful

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