Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


March 13, 2020

My dog is aging

As my dog ages, our visits to the vet, as well as the number of procedures, increases. It is so nice to not have to worry about the bills, as I worry about my pet. Nationwide has covered everything, including well-visits and needs, for 90%. Nail trimmings are the only item that has not been covered. We get to the deductible sooner and sooner each year. We didn't have insurance on our last dog, and we had an $8,000 emergency bill in one night. With Nationwide we have peace of mind that we'll be covered if we have this happen again. Thank you!

Insurer: Nationwide

By: Jeanie

Useful
March 13, 2020

Everything great - for the most part.

Everything has been great with Nationawide. The only issue is they don't cover the Lepto vaccine for some reason, even though in Colorado pets need the vaccine to keep them healthy.

Insurer: Nationwide

By: Deborah

Useful
March 13, 2020

Emergency hospitalization for Advil consumption.

My dog was able to get the childproof top off an Advil bottle while I was out. He was emergently hospitalized for two days with follow up medications and lab work for a week. It was incredible to say "do whatever he needs" knowing that I had coverage with Healthy Paws. He is now recovered and I am so grateful. I can not say enough about Healthy Paws. I uploaded the invoice to them on Wednesday, the claim was approved to pay within a few days (crazy week so can't remember exactly but I believe it was 2 days) and I received the check early the following week. No questions asked in fact I received an email from them checking on how he was doing and wishes that he was recovering with no issues. Again, I cannot say enough about them from customer service through the claims department!!

Insurer: Healthy Paws

By: Andrea

Useful
March 13, 2020

Happy with my service

I like how easy it is to make a claim with my phone. Not sure why somethings are covered and why they are not other times. The checks take a long time to reach my house.

Insurer: Nationwide

By: Jessica

Useful
March 13, 2020

Great pet insurance company.

Nationwide is a terrific pet insurance company. I mail my claims and always get a notice from them within a week that they are processing my claim. My payment is directly deposited into my checking account within days. I have had the insurance for almost 2 years and they have improved their response time greatly. You are also supplied with a complete explanation of benefits. I would recommend them highly.

Insurer: Nationwide

By: Mary

Useful
March 13, 2020

Excellent service

Prompt handling of claim, very efficient.

Insurer: Nationwide

By: Shirley

Useful
March 13, 2020

Gives you piece a mind at a stressful time

My son (rottweiler) has had medical issues and it very comforting knowing I will get help with the expenses and do not have to stress and get what is needed done and have financial help for the bills.

Insurer: Nationwide

By: Angela

Useful
March 13, 2020

Very pleased!

Fast and easy claim service! Very pleased with the service.

Insurer: Nationwide

By: Joette

Useful
March 13, 2020

I love Vitus Vet App because it makes it super easy to file claims and Nationwide is prompt in paying the claims!

Nationwide has provided very good service and response once I figured out how to use the Vitus Vet app. We are grateful to have coverage for our senior beloved Golden so our decisions for his care are not colored by the expense.

Insurer: Nationwide

By: Aleece

Useful
March 13, 2020

Customers for Life

I have insured 4 kittens through Nationwide Pet Insurance; because of this insurance, we've been able to provide and pay for excellent care for them, including compassionate end-of-life care in the worst of circumstances. We currently have 90% coverage with an annual $250 deductible, including wellness visits, which is indispensable when raising a new kitten (checkups, vaccines, medicines, even spay/neuter costs are all covered). I file claims through the VitusVet app, which makes the claims process simple, straightforward, and—most importantly—incredibly fast, and the direct deposit reimbursement means I'm not left waiting for a check in the mail.

Insurer: Nationwide

By: Melissa

Useful

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