Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


March 20, 2020

Bestest insurance company I’ve ever dealt with period!

I called today to change some billing info & the person I dealt with was so courteous & kind. She took her time & I was finished in no time at all. But, that seems to be the way all the time, even when you inquire about a claim or just have questions. Embrace’s service is great as far as I’m concerned. It is fast & efficient. I have never had a problem & the coverage of the insurance has been adequate for both of our dogs, both under 5 yrs old. I would highly recommend Embrace Pet Insurance.

Insurer: Embrace

By: David

Useful
March 20, 2020

Wonderful, easy to make claim, and quick reimbursement.

We had a wonderful experience with Nationwide pet insurance during a scary time in our bulldog's life. Filing the claim was very easy and the reimbursement was very quick. We appreciate Nationwide for helping to save our little girl.

Insurer: Nationwide

By: Kimberly

Useful
March 20, 2020

Best Pet Insurance

I’m so glad I have this insurance for my pet. Claims are easy to do with Vitavet and reimbursement is fast!

Insurer: Nationwide

By: Kathy

Useful
March 20, 2020

The best pet insurance ever. A life saver!!

I have 2 dogs but only one (the younger one) under insurance. Let me tell you that it has been my heroe during the 2 incidents/emergencies i has with the younger dog. I had to pay a lot of money out of my pocket but in both scenarios I got 100% of the money back which was a relief and almost 90% for the second incident since i didnt met my deductible by the time of the emergency. I got my money back in less than 2 weeks. Is better than medical insurance for people. Less conflicts, less stress, less problems. Love it

Insurer: Nationwide

By: Analuisa

Useful
March 20, 2020

Claims are easy, but the company is pretty good at looking for ways out

For the few claims I have put in that actually went through, that much has worked great. But because an initial checkup for my adopted cat I mentioned she's been throwing up every now and then since I adopted her (which was before I got this policy), which turned out to be hairballs in the end (I'm not used to long haired cats!) and treatable at home, she was labeled with "gastropathy". Despite a somewhat heated argument with a supervisor over the phone the conclusion was that for 6 months if my cat came down with ANYTHING that gave her a symptom of "gastropathy" or "throwing up" she was not covered! Cats will barf for almost any reason! That means I've only been covered for flea meds, and MAYBE just MAYBE a wellness check if I needed it as long as it wasn't because she was BARFING. Meanwhile I'm paying $65/mo. VERY DISSATISFIED!!!! The underwriters are cold and cannot understand basic common sense. You give them one small reason, one slip of a tongue, and they'll write you off. But I guess that's insurance companies for you? Now that my six months are up, I get to fill out a form to have this reviewed, but the instructions on how to do so are not helpful or easy to find. not to mention, there's no email to send the form to, only fax! I'm locked down because of this virus so I don't have access to a fax!

Insurer: Nationwide

By: Ben

Useful
March 20, 2020

Great company

Very efficient and quick processing of claims.

Insurer: Healthy Paws

By: JHL

Useful
March 20, 2020

Very Easy claim process

Extremely easy claim submission and approval process. Kept me informed along the way and didn't have any issues.

Insurer: Nationwide

By: Kirk

Useful
March 20, 2020

I’ve been using your services since my first previous dog. You do great, thank you!!!

My dog has hypotireodism and allergy issues and I’ve been using this company since my previous dog that struggled with diabetes and lymphoma. They never failed to answer my claims. It’s the best thing you can have it’s a pet insurance, to not have finss as ncisl surprises specially at the third part of their lives. I recommend this company., They!re reliable and return your claims quickly .

Insurer: Nationwide

By: Cecilia

Useful
March 20, 2020

Promptness and communication

We are pleased with the prompt and communicative responses from Nationwide, along with the support to help cover some of the veterinary expenses. We are especially pleased with Hoffman Estates Animal Hospital, IL, for their willingness and ability to file claims on our behalf. We will recommend Nationwide to other pet owners for insurance coverage. Very pleased and satisfied.

Insurer: Nationwide

By: Walter

Useful
March 20, 2020

Excellent Insurance!

My wife and I are extremely happy with our Nationwide Pet Insurance. Having a new puppy can be very expensive with all the vaccinations and checkups and especially the spay surgery and microchipping. Submitting a claim is incredibly easy through the online portal as you just fill out the form and scan/upload the itemized receipt from the vet. We've never had a denial and our reimbursements have always arrived within a few days of claim submission. Overall an excellent experience!

Insurer: Nationwide

By: Bryan

Useful

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