Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


March 26, 2020

Excellent insurance but expensive

I love the Whole Pet with Wellness plan but it is too expensive to get for all my dogs. I was also disappointed when Nationwide stopped offering it to puppies. It is excellent coverage, it is easy to file claims and every customer service agent I have spoken to has been very friendly and helpful. I don't like the revised website though. It is much more difficult to get to where you want to be in your account. The earlier version was more streamlined. Overall, if I could afford the Whole Pet with Wellness plan for all of my 8 dogs, I'd buy it!

Insurer: Nationwide

By: Rozalind

Useful
March 26, 2020

Seamless

Nationwide has been wonderful in processing all the claims resulting from parathyroid surgery. The filing process is very easy and payment has been quick. Thank you for being there for our baby.

Insurer: Nationwide

By: Judy

Useful
March 26, 2020

Amazed

I was pretty sceptical about pet insurance, was amazed and relieved to see I did the right thing by signing up. They did and cover exactly what they said.

Insurer: Nationwide

By: Lori

Useful
March 26, 2020

claims take 30 days promised 5 days

Slow claim processing over 30 days. Promised when purchased 5 days would not recommend to friends

Insurer: Pets Best

By: Matthew

Useful
March 26, 2020

better to submit forms

The only thing was that I wasn't able to upload my info to submit I had to make copies and mail it to California

Insurer: Nationwide

By: sherry

Useful
March 26, 2020

Claim payments

Very satisfied with the speed of the claims reimbursements

Insurer: Nationwide

By: Karen

Useful
March 26, 2020

Very pleased with Healthy Paws

Had this insurance for about three years now for my cat who is now 8 years. He was diagnosed with asthma and has had more than the usual number of vet visits lately. Was wary of pet insurance at the start but very pleased with the service from Healthy Paws. Easy to file claims and the check arrives quickly.

Insurer: Healthy Paws

By: Valerie

Useful
March 26, 2020

Non Transparent Liars

Pets Best is just like all other insurance companies, they are not transparent and they shamelessly lie. Their business model is to take your premiums and then deny claims. When you call customer service they treat u like an idiot. AVOID!!!

Insurer: Pets Best

By: Rob

Useful
March 26, 2020

Processing/Reimbursement of Pre-Dental Bloodwork Claim

Very reasonable processing time and quick electronic payment for pre-dental bloodwork claim. Representatives are always very pleasant and helpful.

Insurer: Nationwide

By: Bev

Useful
March 26, 2020

Peace of mind.

Very reassuring knowing that Nationwide is there to help when Tootie is in need of most any health or accident Incidents that could possibly come up. Also, the ease of placing the claims With your app is a huge plus for me being a senior owner and not that tech savvy. Thanks Nationwide!

Insurer: Nationwide

By: Charlotte

Useful

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