Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


March 31, 2020

Nationwide is always on my side

The claim was really easy to submit. The only problem I have is with my that’s staff. I always have to request the invoice and my dog’s medical record. My puppy is a doodle. I do see golden doodles listed as a breed. I don’t see Sheepadoode. Can this be added?

Insurer: Nationwide

By: Nationwide

Useful
March 31, 2020

Nationwide Was With Us All The Way

My dog had to have a broken tooth extracted which turned out to be a costly procedure. I submitted a claim shortly after the surgery and was happy to receive a substantial check from Nationwide that helped to defray some of the cost within 3 weeks! I am very comforted to know that we have Nationwide Insurance!

Insurer: Nationwide

By: Michelle

Useful
March 31, 2020

Peace of mind

i'm so happy w/ the insurance for Cleo, it gives me peace of mind and submitting a claim has been super simple.

Insurer: Nationwide

By: CLEO

Useful
March 31, 2020

A great help

Nationwide has been amazing with the processing of my claims in an efficient and timely manner. Also, when I've spoken to agents on the phone, they're knowledgeable and personable and I certainly feel that they truly care about the clients and our pets.

Insurer: Nationwide

By: Troy

Useful
March 31, 2020

Easy claim process

Nationwide makes it so easy for me to submit my claim after visiting the vet. It's the last thing you want to worry about, but it is so simple and then you receive your money back quick and easy.

Insurer: Nationwide

By: Shauna

Useful
March 31, 2020

Impressed

I have been really impressed with this insurance. I have had great experience with customer service as well. All my questions were answered and they lady I talked to was super sweet and personable. I am very impressed with the plan and the coverage. So glad I chose nationwide for my pet insurance.

Insurer: Nationwide

By: Meredith

Useful
March 31, 2020

Prompt payment and easy claim service that helped us in economically uncertain times.

We had to take our dog to the vet two times in two weeks. Filing the claims were really easy online and payment was issued within a week. Nationwide has been great at providing peace of mind for my family as we care for our sweet dog.

Insurer: Nationwide

By: Kevin

Useful
March 31, 2020

Very Delayed Claim Processing Times

I have filed many claims thus far, and I have only had one smooth experience with Nationwide. Oftentimes, they request more information or specifics that I had already submitted. Not to mention, I have a claim that has taken nearly 2 months to process, and they have reached out letting me know it could take an additional 30 days. This prevents my dog from getting the care he needs because we cannot depend on our insurance to reimburse us in a timely matter or even give us updates in a timely matter. We are overall very disappointed.

Insurer: Nationwide

By: Brittany

Useful
March 31, 2020

Fast, easy, straightfoward

The claim process was fast, easy and straightforward. I’m very satisfied.

Insurer: Nationwide

By: Ryan

Useful
March 31, 2020

Very impressed with the claim turnaround

Random had two visits to the vet - one for her annual wellness and one for an unexpected condition. My claims were reviewed and paid in less than 10 days. I am very impressed with Nationwide's prompt attention.

Insurer: Nationwide

By: JAMES

Useful

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