Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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So worth it.
I was always Skeptical about insurance for dogs and never used it before and this is my first time using it I’ve had it for two years and I’m very happy that I did. The claim went through very quickly they paid like they said they would hope I never have to use it again because I love my dog.
Insurer: Nationwide
By: Steven
I love this company!
We chose Healthy Paws for our two cats about 7 years ago and have been very happy with the coverage AND the customer service. The policy is affordable, filing a claim online is incredibly easy, and the reimbursements are generous. But the company's responsiveness is absolutely exceptional. They are always available to answer questions and explain things, and claims are handled promptly. They are sincerely interested in the health of your pet. (Our cats get birthday greetings from them, and yesterday I received an email asking how my elder cat was doing after cancer surgery.) I love this company. I have recommended them to every pet owner I know. They not only love pets, they show that they love YOUR pet. You won't find a better insurance company.
Insurer: Healthy Paws
By: Andrea
Really provide great support
My Husky mix is struggling with hypothyroidism, which is effecting her skin and health. Have had to do numerous test, several medications . My girls health and happiness is very important. Needless to say bills are mounting up, I am so grateful for Nationwide pet insurance. They are quick to review my claim and reimburse me.
Insurer: Nationwide
By: Toni
Excellent Customer Service
Everyone I have ever spoken too, has always been very helpful and given great customer service. Ease of filing a claim, is so easy. Plus the turn around time for claims getting paid out, has greatly improved. It used to take a long time to see an update, and to receive a check, but now it takes a short time. Thank you. 😊
Insurer: Nationwide
By: Kathy
Great Pet Insurance
Nationwide was extremely helpful on the phone, and the speed with which they process claims is astounding. I submitted two claims and within 48 hours my checks were cut and in the mail. My only complaint is that I received a “how is your cat feeling after his recent vet visit” email... and the recent vet visit was for his remains to be cremated as he had passed at home. The email was probably in response to the first couple of claims, but the timing was about 24 hours after I submitted my claim for his cremation so it hit me at a bad time.
Insurer: Nationwide
By: Suzanne
Claim to pay times are very fast!
I've noticed the claim to pay times have gotten significantly faster -- like that! Nationwide has always been a great experience for us, even through the high cost of losing a pet due to illness. We also like that my employer offers Nationwide and we pay via paycheck deduction. Very cool service.
Insurer: Nationwide
By: saundra
Excellent service
Recommend this pet insurance to everyone. Got no hassle and got my refund in less than 2 weeks!
Insurer: Nationwide
By: Rocio
Quick and Easy
The claims process as quick and easy and the funds were first deposited even faster than I thought they would be
Insurer: Nationwide
By: Jeff
Absolutely the Quickest return and easiest web site to process claims!
I would recommend this insurance! It is easy to submit a claim and the turnaround is very quick.
Insurer: ASPCA
By: Santa
I'm pleasantly surprised at how well Trupanion has treated us as a relatively new customer with an unexpected illness.
I was quite skeptical about pet insurance when my wife strongly suggested that we cover Cavanaugh, our Sheltie-Shepard mix rescue pup. I had a negative bias that I assume emanated from a combination of personal experience and the experiences of friends and family with third-party insurance and “warranty” plans of all ilk. The process of covering Cavi was quite easy – the Trupanion website is first-rate – and the clarity of what I was purchasing and how underwriting and coverage worked gave me some comfort. I also has a sense that I was doing business with a well-run and seemingly well-capitalized company. So, we enrolled Cavi and our coverage became effective 1-30-2020. Along about the third week of March Cavi started throwing up. He had not exhibited such a symptom before. We took him to the veterinarian and started feeding him rice and other digestively gentle foods. The vomiting seems to abate for a time but has continued to return. We are still working with our veterinarian to ascertain the root cause, and we’ve gone from x-rays to lab work (we await yesterday’s results) and from the very first visit Trupanion has stepped up and covered us. We quickly surpassed our $250 deductible, and Trupanion has yet to fail to cover Cavi as we work through this problem. That this happened so early in our relationship with Trupanion, and that they are there taking care of us and giving us the peace of mind that we will not have to make a healthcare decision about Cavi based purely upon financial implications, has brought me around 180 degrees on the efficacy of pet insurance. Our veterinarian recommended Trupanion to us and I’m very glad she did. I did a bit of due diligence with other providers, but ultimately decided to go with her recommendation. I highly recommend Trupanion based upon the way they have treated us as a new customer.
Insurer: Trupanion
By: James