Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,807 total
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Excellent Insurance
I submit my claims through the VitusVet mobile app. It's very quick and easy to use. Claims have almost always been handled quickly. On the few occasions when I've spoken with Customer Service, I have been very pleased with the friendly, efficient help that I've received.
Insurer: Nationwide
By: Bonnie
Nationwide is great Insurance, easy to file a claim, easy to get reimbursed, feel very supported overall by this service.
I purchased insurance through a different agency prior to finding Nationwide. They were awful! Not helpful and made it very difficult to file a claim and receive reimbursement. Nationwide also has vet service by telephone and is very fair in what they offer in their policies.
Insurer: Nationwide
By: Diana
Been great so far, no complaints
Initially when I was looking at plans there were an overwhelming number of negative reviews. My experience so far with my new puppy has been great. The vet submits the bill and I get reimbursed the about after my copay.
Insurer: Nationwide
By: Heather
Great Pet Insurance
So glad I have pet Insurance with Nationwide. Really helps with vet bills, they have a speedy turn around time to reimburse money, and so easy to submit invoice through the app. I tell all of my friends about how I don't know what I would do with out it. One of the best decisions I've made.
Insurer: Nationwide
By: Lynda
A great service that makes it easy for the insured to file and get claims back!
I love how easy the site is to file a claim and how up to date we are kept on the claim status. I am very pleased with our switch to Nationwide in Jan 2020.
Insurer: Nationwide
By: Scott
Helpful for non-routine visits!
We have had this policy for a very long time and I have to be honest, we were thinking of cancelling it because we have paid and paid and never used it (thank GOODNESS). Luckily we kept it - we had a few issues arise with Hope (our oldest fur baby) and are very pleased with the coverage. Thank you for helping us take good care of our Hopie and our other fur babies too.
Insurer: Nationwide
By: Courtney
More follow-up required by me than expected
Took a bit longer than I would have expected to hear back about my claim submitted (had to wait until I received paper letter to know they needed more info). Then when I tried to have vet submit info there was no confirmation of receiving information and I had to follow up. Once I found out I had to resubmit info again, I got this time confirmation that it was received but no timetable if it was approved or process until I called back. A little frustrating to say the least as it seemed I had to initiate a lot of the follow up. Waiting now on the review process as they do it in order they’re received again.
Insurer: Nationwide
By: Amy
I like the new website
The updated website makes it so much easier to file a claim and everything flows nice. It was very hard to go thru a third party app if you choose that way. I always found it much easier to email directly to you. Love it!
Insurer: Nationwide
By: Traci
Getting Nationwide pet insurance was one of my best decisions!
Nationwide has been amazing, I had them for my last dog who was diagnosed with lymphoma at only 6 1/2 years old. It was horrible and When it comes to our pets, most of us will spend anything, money that we don’t have. The cost of his cancer treatments were so high, and knowing that I had nationwide Eased my mind. They paid back the majority of what I spent. I now have a new dog, and I would never have a dog without them. I always referred them to my friends and family. Thank you nationwide!
Insurer: Nationwide
By: Stacey
File claims is hard... Faxs not going through!
Filing a claim is hard. Send emails they get sent back.. Fax several times just to file one claim.
Insurer: Nationwide
By: Scooter