Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


May 06, 2020

Best Decision I Made

I am so very thankful to have Healthy Paws insurance take great care of my “kids”. It totally eased my financial burden, and is the best decision I made. I researched different insurance companies and found that Healthy Paws was affordable, PLUS, they make it so easy to communicate and file a claim. Mia needed major surgery which stripped my Emergency Fund, but she is well again and I replaced most of the Fund within about 2 weeks. I highly recommend that any pet parent enroll today even though you think you may never need it. Life happens.

Insurer: Healthy Paws

By: Diana

Useful
May 06, 2020

One of the easiest to work with

I work for a vet so have experience with virtually all of the insurance plans- this one is the easiest to send claims to- and the service thus far has been great.

Insurer: Embrace

By: L.

Useful
May 06, 2020

Great experience

We really debated on purchasing pet insurance for our new pup. So glad we did. Submitting claims is easy, fast and efficient and knowing we have the insurance helps with our piece of mind.

Insurer: Nationwide

By: Patricia

Useful
May 06, 2020

Scam company. Raises you rates 50%.

In two years they raised my rates from $58 to $138. Thenlast increase was from $92 to $138 a 50% increase. Once your dog gets older they will raise your rates every year til you cant afford it and cancel. After 9 yrs of paying when my dog needs it most they raise my rates 50%. You will regret getting healthy paws. I know I do. They never pay out all my claims. More and more things are not covered. Save your money unless you like annual raise hikes and policy change notifications emails when your dog starts showing his age. Theres no peace of mind with healthy paws just a constant worry about raise hikes. They can raise rates as high as they want and theres nothing you can do about it.

Insurer: Healthy Paws

By: Anthony

Useful
May 06, 2020

Outstanding customer service with direct pay

This past week my lab got a foxtail stuck up his nose. The bill to have it removed with anesthesia, cat scan and rhinoscopy was steep. Within hours Healthy Paws had contacted the veterinary hospital and direct pay was established. I was billed my usual 20% and that was it! The customer service team was terrific. In the course of dealing with this I spoke to two different reps who worked hard to put me in touch with the necessary parties. I can't say enough good things about Healthy Paws. I researched all the companies when my dog was a pup and this was absolutely the right choice!

Insurer: Healthy Paws

By: Lisa

Useful
May 06, 2020

Fast Payer and Excellent Coverage

I have been very happy with Nationwide's coverage of Tess. Fast payer and coverage as promised.

Insurer: Nationwide

By: Melissa

Useful
May 06, 2020

Easier than my medical insurer

Is amazing how easy is to submit claims, I hope my medical insurance would be that easy to deal with. Also customer service is great, I had a bad website link when I submitted a claim, they answered with great care for my experience, and simply admitted that the system didn’t capture it. Recommend highly!

Insurer: Nationwide

By: Laurentiu

Useful
May 06, 2020

Nationwide coverage has been beyond expectations

Benefits, response time and reimbursement time have all been excellent.

Insurer: Nationwide

By: Patricia

Useful
May 06, 2020

I’m so grateful!

My 9months Kitten ate threads and stated vomiting. We couldn’t have saved him if we didn’t have an insurance. We called Embrace many times and every person we spoke on the phone was helpful and kind. Thank you so much!!!

Insurer: Embrace

By: Nagisa

Useful
May 06, 2020

Good comprehensive insurance without a hassle

I appreciate having Nationwide insurance to cover my dog's medical expenses. After the premium and deductible are paid, I don't have to worry about expenses when making sure my dog has the care she needs when she needs it.

Insurer: Nationwide

By: Cathy

Useful

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