Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I recommend pet insurance to everyone I know
I have had pet insurance since before it was cool. 15 plus years I believe. Nationwide used to be called VPI. I appreciate having the ability to tell the vet to "go ahead and do that test, she has insurance so I don't worry about cost". It's good to know I can treat my pets with the best available medicine. We have had root canals, eye problems, surgeries, one time incidents or accidents all paid no problem with our nationwide plan. I tell everyone who wants to listen that their dogs should have health insurance. We had a significant rate hike on our older dogs policy this year and almost canceled it, but I'm glad we did not because it has almost paid for itself with her eye problems this year. I love the Vitus Vet app and ease of submitting claims on the go. Reta collab there!
Insurer: Nationwide
By: T
The worst!
I have had pet insurance for years with another company and because of their reviews I changed. What a mistake!! I had a Doberman that was diagnosed with kidney failure. It took forever to get his er visit paid. They want all kinds of notes that vet's don't do. As my vet said I'm done I'm out of the insurance business. I supplied them with by bill, codes and the notes that were available on the file. It's been a month and I still have not been paid on my puppies death. I always upload all forms and add notes to make it simple. I have spent hours on the phone with customer serve and they are nice but NOTHING gets done. Horrible! I cancelled my other dogs and went back to my old company that this would have been paid in 3-5 days .
Insurer: Healthy Paws
By: Dee
Thanks for fast clains processing
Over the past year, Nationwide as significantly improved it's claim submission and processing process. I used to dread filing claims for Hawk, our now seven year old golden retriever National Amateur Field Champion and family member. I was really surprised to find that submission process had been significantly upgraded, and that the turn around time for processing and paying claims shortened. Given that Hawk required ongoing monitoring and treatment for Ehrlichia, the expedited processing and payment process is greatly appreciated.
Insurer: Nationwide
By: Elizabeth
Best thing I did purchasing this insurance for my puppy
After emergency visit and overnight stay with a rather large vet bill I submitted my claim and with days the reimbursement came. I was so impressed with Nationwide insurance for my pet. A coworker overheard me talking and I highly recommended he get this insurance for his new puppy! Thank you
Insurer: Nationwide
By: Robin
Good policy
We are hoping that Romeo will continue to improve his cancer diagnosis . Payments for reimbursed payments have been quickly received Thanks
Insurer: Nationwide
By: Jennifer
Peace of mind
We turned in the claim for Daisy’s surgery. Not only was over half paid but a check was mailed in a couple of days.
Insurer: Nationwide
By: Mike
Excellent coverage for my Greta!
I am very pleased with the coverage Greta receives each visit to her vet.
Insurer: Nationwide
By: Nancy
Nationwide provides excellent and prompt service.
Claims are very easy to submit and are settled and paid very quickly. Nationwide has representatives ready to answer any questions about submitting claims and they are all very knowledgeable and able to answer all questions with just one phone call. A+++
Insurer: Nationwide
By: Kathleen
With the new updated app filing a claim is so much quicker and easier then before
Great company to work with and use to provide get coverage for my girl Sophie. I wish I didn't have to use the insurance but with the issues my st. Benard developed/has this insurance sure helps out. And made the decisions on Sophies health care so much easier.
Insurer: Nationwide
By: Edward
Quick and efficient
Every time I submit a claim, it is picked up quickly and within a few days, I’m already receiving an explanation of benefits and a notice letting me know that a check has been mailed. Anytime I’ve called into speak with someone live...they’ve spoken clearly and patiently answered all my questions. This insurance policy has been great for my dogs
Insurer: Nationwide
By: Kristin