Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


May 14, 2020

Lucie Mae is doing great! Nationwide reviewed and settled our claim right away.

Nationwide reviewed and settled our claim right away.

Insurer: Nationwide

By: Rosemary

Useful
May 14, 2020

Life saver!

English Bulldogs are an expensive breed and Nationwide has been there for every vet visit, helping my Daisy and I get through the ruff times, successfully treating her, and helping us stay together. Thank you!

Insurer: Nationwide

By: Jennifer

Useful
May 14, 2020

Quick turn around time

To put in the claim was easy. The turn around time was quick, and my reimbursement came in the mail pretty quick as well

Insurer: Nationwide

By: Maryann

Useful
May 14, 2020

Nationwide Saved Me $1500!!

My four-year-old mixed Schnauzer Bailey chewed up and swallowed a piece of leather! My Veterinarian x-rayed her stomach and said she would require surgery. Luckily, the same Vet had recommended Nationwide Pet Insurance to me when I first adopted Bailey. Experience with my last dog that had to be treated for serious hip problems taught me that Vet bills could add up fast! The bill for Bailey's surgery was over $1700; but, the Nationwide Pet Insurance covered $1500 of that! The reimbursement came quickly! Thank heavens I had Nationwide!. I recommend it to all my friends who have pets!

Insurer: Nationwide

By: Nancy

Useful
May 14, 2020

Best pet insurance ever

So easy to use! Coverage is very good compared to others. Payments received super fast.

Insurer: Nationwide

By: Karen

Useful
May 14, 2020

Healthy Paws makes it so much easier to get my dog the care she needs.

My dog has a very sensitive stomach and is on a prescription food. She can go weeks and be perfectly fine, and then suddenly, we are in the ER for pancreatitis or something almost as bad. It's always a dramatic change, and it's extremely stressful because we can't always pinpoint what happened. But having pet insurance has made a huge difference, and Healthy Paws has responded quickly to every claim. I can take a photo of the receipt with the itemized lists of treatment/tests, and I usually just upload from the car before we even leave the office. In the three years we've had our dog, we've *always* met the yearly deductible and monthly fee, so she's clearly a dog who needs insurance. :) Healthy Paws has given us the ability to care for her quickly and without worrying too much about costs.

Insurer: Healthy Paws

By: Chantel

Useful
May 14, 2020

Easy to apply and fast to receive claims

Nationwide has improved the time to receive claims. It takes only a few days to get approval. Super easy to submit claims using VitusVet. Overall, very pleased with this service.

Insurer: Nationwide

By: Larry

Useful
May 14, 2020

Excellent Coverage and Easy to File Claims

Nationwide provides excellent coverage and their partnership with Vitus Vet to file claims makes filing claims a breeze! Claims literally take less than 2 minutes to file. Knowing that I am fully covered made my decision to have a major knee reconstruction surgery on my dog done a no brained and removed the stress of worrying about how I would pay for it.

Insurer: Nationwide

By: Stephanie

Useful
May 14, 2020

more electronic communications vs. paper mail

Overall, the process through VitusVet is easy and convenient. However, for this claim you asked for additional information and instead of doing so via the app or email, you sent a letter in the mail. It seems that the entire process should be able to be completed online. Also, it did take a while although during this crazy, unprecedented time, it's to be expected.

Insurer: Nationwide

By: Mara

Useful
May 14, 2020

Very pleased with your response and process.

I am very pleased with the response and reimbursement when I filed my claim.

Insurer: Nationwide

By: Elaine

Useful

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