Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


May 15, 2020

They will pay for small expenses but you are on your own for major ones

Our dog got cancer, very aggressive cancer.. She was a great dog and we didn't want to just let her go. One Veterinarian recommended using Chinese herbs and oxygen (hyperbaric chamber). Pets Best Insurance company refused to pay for this treatment even though the doctor submitted articles about how this treatment has been around for numerous years and has proven effective, They kept saying it was experimental. $15000.00 later we almost beat the cancer, one tumor shrunk and the other disappeared. We had our little dog for 2 1/2 additional years thanks to this treatment. Our little Olivia now has a legacy because the doctors saw the potential of this type of treatment and are adding it to their practice. Needless to say I don't use this company any more.

Insurer: Pets Best

By: K

Useful
May 15, 2020

Thank you!

I have been a client for several years. As I now how a 13 year old and 17 year Pomeranian, my needs are more urgent for services. Your company has been so amazing in not only my coverage, but the payment system just gets easier and easier to use. Also, I love how you check in on my seniors with emails and notes acknowledging the illness. Thank you for helping me on this journey.

Insurer: Nationwide

By: Dana

Useful
May 15, 2020

Easy and good insurance

It’s good to know you and your pet is safe with nationwide when they are sick. Easy & efficient claims and reimbursement.

Insurer: Nationwide

By: Holly

Useful
May 15, 2020

Easy claim process, respectable process turnaround

My experience has been good thus far. I have appreciated the user riendly claim process. Now that the deductible is met, my claim reimbursements confirm why I use Nationwide.

Insurer: Nationwide

By: Wendi

Useful
May 15, 2020

Deceptive to what is covered and amounts covered

Very disappointed that although my plan says they cover certain amounts for tests, I got only partial payments. I feel it’s misleading to say coverage for a CT scan is $990 but only reimburse $310.

Insurer: Nationwide

By: Deirdre

Useful
May 15, 2020

Best Ever Pet Insurance

I usually don't give reviews, but I really needed to give you guys a high five! I have been experiencing the best customer service with Nationwide Pet Insurance since it changed from VPI which was terrible. No sooner is my claim filed, and I am receiving reimbursement from Nationwide. Not only is reimbursement quick, I can transfer the funds to my account immediately on line through Chase Bank where the reimbursement money is sent. They are a pleasure to do business with. I am very happy with their coverage and customer service. Totally gives me peace of mind :)

Insurer: Nationwide

By: Toni

Useful
May 15, 2020

The reason why I choose a 10 is Trupanion really does care for their customers and their fur babies.

The reason why I choose a 10, is Trupanion really does care for their customers and their fur babies. I had two claims with no issues, the service is so convenient! If anyone is looking for pet insurance, Trupanion is the way to go!

Insurer: Trupanion

By: Tricia

Useful
May 15, 2020

Excellent service

Excellent service. The representative was extremely helpful and helped me understand my coverage. Very thankful and appreciative!

Insurer: AKC

By: Tamara

Useful
May 15, 2020

Always There For My Pets

I enrolled my two dogs in 2009 and recently my cat in 2017. Trupanion has always been kind, supportive, friendly, and prompt processions my claims. I am truly grateful for their support and I would recommend Trupanion for those looking for peace of mind, help, and support in a time of need. Thank you Trupanion for always being there for my pets.

Insurer: Trupanion Canada

By: Klaus

Useful
May 15, 2020

Getting this pet insurance was the smartest decision we made.

Getting this pet insurance was the smartest decision we made. When the vet didnt claim straight to Trupanion, we got our reimbursement within the week. Then the claims are billed directly and it is easy and fast. They are always in contact with us updating any news. We simply love it.

Insurer: Trupanion Canada

By: Rosario

Useful

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