Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


May 21, 2020

Quick Fast efficient

I was surprised by the ease of the whole process . -however I submitted the invoice with my claim, received the check bit was asked for a copy of the invoice - very confusing

Insurer: Nationwide

By: Karen

Useful
May 21, 2020

It was very easy to submit my claim and your processing time was great!

Very good experience with the claims process!

Insurer: Nationwide

By: Sandy

Useful
May 21, 2020

So easy, responsive & affordable

I keep recommending Nationwide Pet Insurance to friends. I can't believe how easy it is to upload claims via their VitusVet App. I feel all reimbursement claims have been valid explanations and fair reimbursements. I have saved thousands this year using my pet insurance. They deposit my reimbursement checks directly into my bank account. They have up to 30 days to respond to a claim, but normally do it within 7-10 days. They cover some annual prevention checks as well, which most other insurance do not. I highly recommend using Nationwide!

Insurer: Nationwide

By: Gaby

Useful
May 21, 2020

Submitting claims is very easy and receiving reimburcement is fast.

I was so pleasantly surprised after I submitted a claim for a large emergency room bill and received a payment of almost the entire amount in a timely manner.

Insurer: Nationwide

By: Carol

Useful
May 21, 2020

Happy with service for last 4 years

Have been insured with PPU for last 4.5 years. Great accident and illness coverage, love that they cover physiotherapy.

Insurer: Pets Plus Us

By: Deanna

Useful
May 21, 2020

Excellent

Claims are paid promptly. Service has always been good .

Insurer: Nationwide

By: Cindy

Useful
May 21, 2020

Best Customer Service!

Best customer service I have seen from anywhere in a long time. Everyone is ready to help and answer any questions. I’m new to making claims and had lots of questions. Every time I called they were willing to help. I got my payments for a surgery my dog had to have quickly!! Highly recommend!!

Insurer: ASPCA

By: Laura

Useful
May 21, 2020

AMAZING pet insurance best choice I made when it came to protecting my fur baby!

Nationwide has been SUPERB when it comes to covering my fur baby! No complaints except that I SHOULD HAVE GOT THIS COVERGAE SONNER! They make EVEYRHING easy from filing the claim, speaking with representatives, fast claim turn around time, and even sending a follow up email when my baby got sick saying they were rooting for her and checking in on her! Such amazing experience and I recommend it to all my friends with fur children!

Insurer: Nationwide

By: Jessica

Useful
May 21, 2020

Nationwide is on my puppy side.

Best pet insurance ever! I love how easy and fast they are with your claims.

Insurer: Nationwide

By: Rin

Useful
May 21, 2020

Best pet insurance we’ve had in a long time.

Very pleased with the efficiency in filing a claim and all handled online while done in a timely manner. Good job!

Insurer: Nationwide

By: Deb

Useful

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