Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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satisfied
the process from filing a claim to payment seemed to take a long time but overall I was satisfied.
Insurer: Nationwide
By: Rosenda
Awesome response
Our Nationwide Relationship started a little rough, with an illness exclusion that in my opinion was uncalled for, but I can say that they are very responsive and attentive, and they make submitting a claim very easy and intuitive.
Insurer: Nationwide
By: Rodrigo
Excellent Service During a Stressful Time
A few months ago I was absolutely heartbroken when I suddenly had to put one of my 2 sibling kittens to sleep after an FIP diagnosis. Nationwide was so kind and understanding when I called to cancel the policy I had just gotten for the kitten who passed. Since my other kitten, Turbo, is such a social kitten, I knew i had to adopt a friend for him. A few weeks later, I brought home Maverick. He and Turbo have been best buddies ever since. Recently, Maverick became lethargic, had no appetite, and began having severe respiratory congenstion. Despite not being able to take him to the normal vet I use, Nationwide made the claims process so simple and really took a huge burden off my shoulders so I could just focus on making sure Maverick made a full recovery, which he thankfully has! Now he and Turbo play with each other around the clock and I have peace of mind that my 2 fur babies are covered.
Insurer: Nationwide
By: Victoria
Nationwide is the best for Hercules!
Hercules has been sick with respiratory infection since spring has started. For the most part we can help him but lately it has been bad. I took Hercules to our vet. I made a claim within minutes of leaving the vet, its very easy to do from my phone's app that Nationwide uses. With a week I was reimbursed and I am very happy to know Nationwide really is om my side!
Insurer: Nationwide
By: Richard
review
For one incident, we submitted 3 claims. Two of the claims' reimbursement came quickly, but there was a bit of confusion with the third claim, but was quickly resolved. We used the app to submit the claims, and we uploaded 2 documents. Although we received a 'successful upload' notice in the app, it turns out that only one of the document actually successfully uploaded, leaving the second (and most important) document, unsubmitted with the claim. We had to call customer service to figure out what happened, and we had to resubmit the claim. Not a huge deal, but did delay our time to reimbursement by about one week.
Insurer: Nationwide
By: bethany
Coverage denied for vomiting and diarrhea as had issue with diarrhea as a puppy (treated at home with pumpkin)
My 1.5 year old dog went to emergency for vomiting and diarrhea. Trupanion denied the claim as in my vet's notes she had had diarrhea as a puppy before she was covered that was so minor I didn't bring her in for it. She also had diarrhea twice since while covered. This time she had severe diarrhea as she had likely eaten garbage off the street. I wish I could leave Trupanion but it is hard because of other pre-existing conditions. I regret that I may need to stay with them. I've heard Desjardins is good and would like to switch.
Insurer: Trupanion Canada
By: Hannah
So glad I have pet insurance with Nationwide!
Nationwide continues to provide exemplary customer service and to keep the claim process simple and painless! As a pet owner, I believe getting pet insurance is one of the best decisions I've made. My dog is an important member of my family and Nationwide makes pet ownership easier.
Insurer: Nationwide
By: Leigh
Having pet insurance makes decisions about medical care easier.
We adopted a dog with seizures knowing that could not be covered, but having coverage for everything else is a blessing. Our beagle-basset mix certainly has a lot of unusual problems! Some of our vet bills have been extensive. Nationwide makes it easy to submit a claim and get reimbursed promptly.
Insurer: Nationwide
By: Kris
The best decision that i made regarding my dog health
I decided select nationwide as our pet insurance and has been the best decision regarding my dog health. The claim process is very easy and their response is very fast.
Insurer: Nationwide
By: Eileen
Claims processing
We've recently had some medical issues with our English Lab, Tar, and we appreciate the ease of submitting claim forms on line and the quick turn around time in reimbursement.
Insurer: Nationwide
By: Annie