Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


June 05, 2020

Healthy Paws is THE BEST!

I cannot begin to express how grateful I am that we have Healthy Paws pet insurance. Up until now we have used it for small things like allergy testing and it was always easy and quick getting reimbursed. Then recently our Goldendoodle started having focal seizures. We got sent for all kinds of testing that was not cheap. I didn't even have to blink when thinking about doing the tests and affording them. He had the tests on a Tuesday and by that Friday I was reimbursed all but the vet exam at the specialist! I thought for sure this time they would need a bunch of further documentation to proceed but they didn’t! Just the invoice! All I got was an email asking how my dog was! They literally have been so easy to file claims with and have the money direct deposited back into my account quickly! I am ALWAYS more than happy to recommend them to anyone!

Insurer: Healthy Paws

By: Kelly

Useful
Verified June 05, 2020

Asked for a simple payout invoice breakdown of what was paid percentage wise. Two days ago I’m still waiting

I called Truepanion a couple days ago requesting a breakdown of an invoice that my vet submitted to Truepanion for an emergency my dog had and Truepanion has since paid out on. The amount paid out was less than expected. One would think the invoice on trupanions end would have been broken down already and available by email. It is Friday I called Wednesday then called again Thursday. I just want the invoice and can’t seem to get it ! I just want to know what portion of procedures truepaion did pay out on. As it was not 10% that I was left paying of the bill. I appreciate the ease of the vets being able to get estimates back from truepanion and the kind voices on the other end of the phone but honestly I’m finding it frustrating I just want answers in which I’m not getting

Insurer: Trupanion Canada

By: Sarah

Useful
June 05, 2020

Excellent Pet Insurance

Thank you for your fast response for my claim for my cat's visit to her vet. It is nice to know you are out there helping with the expense when my cat needs care at the vet. :o}

Insurer: Nationwide

By: Lois

Useful
June 05, 2020

My horrible experience with Embrace

It is very hard to get a reimbursement of services. I had 2 of my frenchies insured and needing surgeries. One of the reasons they denied a claim was that my dog was not seen in a vet for over a year so therefore it is classified as a pre existing condition. We just relocated to another state and had no immediate need to bring my dog to the vet. They are house dogs, they don't leave my property. I went on BBB to see this is a big issue with Embrace. They take a long time to contact you when submitting a claim as well. Every claim submitted gives the default response of "we need to contact prior vets for complete medical history" even though this is done in the preliminary coverage process. You are better off putting that money aside every month and getting a CareCredit card instead of paying for their insurance. This is what I am forced to do... 5K in debt later. Thx Embrace!

Insurer: Embrace

By: Jackie

Useful
June 05, 2020

QUICK Reimbursment of claim

Claim was easy to file and received reimbursment in a week.

Insurer: Nationwide

By: Lisa

Useful
June 05, 2020

always there for Fiona when we need them. I budget out my payments each month and I don't have to worry.

Having this decision has allowed me not to ever put off or not provide my dog with medical care because of the cost. I budget my monthly payment and have never been turned down. This includes well visits, preventative care and unexpected illnesses.

Insurer: Nationwide

By: Cori

Useful
June 05, 2020

So far so good

We've had Nationwide Insurance now for about 4 years. So far we're pretty happy and would recommend. Very easy to make a claim and the check comes in the mail. I can't compare with any other pet insurance company since this is the first and only one I've used. But overall, if you want peace of mind, pet insurance is good to have, especially as your pet gets older. Thank you.

Insurer: Nationwide

By: Rochelle

Useful
June 04, 2020

Best no-brainer decision I've had to make for Barley, paws down!

My 14 mos old golden, Barley, comes from a very distinguished lineage of multi World Championship Hunting Retrievers and there is never a question of "if" he goes to the Vet. I have piece of mind knowing his Wellness Check ups are going to be covered and when he recently had a 3 mm puncture wound to his front paw, my husband didn't even hesitate taking him in to be seen. Barley loves his Vet & we love knowing he is getting the best care possible irregardless of the cost. I have to admit, Barley has better insurance coverage AND at a better rate than my husband or I. No-brainer!

Insurer: Nationwide

By: Jennifer

Useful
June 04, 2020

NATIONWIDE ROCKS

Best insurance ever! I’m so glad I switched plans, this coverage is so much more comprehensive than any of the other plans are with you. The staff is extremely helpful in the claims get processed very quickly. I would highly recommend this insurance to any pet owner.

Insurer: Nationwide

By: Judy

Useful
June 04, 2020

Amazing from start to finish (enrollment, filing claim, timeliness) and I HIGHLY promote them to all my friends! BEST EVER!

I know first hand that Nationwide Pet Insurance is amazing! I have used them for a couple of years now for my dogs and cats and their process has been great, smooth, no hassle, easy to file a claim, customer service pleasant and honestly I feel they really care about the animals and providing the services they say they will provide without any hassle or questions or hidden loop holes. My healthy dog suddenly became very ill last year and all the claims i had to submit were never picked apart or questioned - which is the last thing you want when your animal is very sick. Nationwide honored our coverage without issue. I have heard horror stories from friends that have pet insurance with other companies - requesting outrageous documentation that has no relevance to their animals claim, they are obviously looking for any reason not to cover claims. I have also dealt personally with other pet insurance companies on a very short term basis and even in the one months time dealing with them it was a total frustrating nightmare. I am in rescue and I tell all my adopters if they want pet insurance, go with Nationwide hands down! My friends/adopters have joined nationwide and have also had great results. I can't say enough good things about them. Thank you Nationwide!!!

Insurer: Nationwide

By: Melody

Useful

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