Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Quick and easy
This company understands pet owners needs and concerns. The claim process is very easy with options on how to file. I also think the cost is very reasonable.
Insurer: Nationwide
By: Barbara
Easy & quick!
This was my first claim, and it worked out for the insurance is pretty expensive, but in this case it paid for itself when my sweet girl had a bladder stone. I am hopeful that we don’t have to use it again, but at least I know nationwide had us covered!
Insurer: Nationwide
By: Renee
Grateful for pet insurance!
Nationwide pet insurance has saved me so much and I am so grateful that I have to option to have this insurance. My puppy broke his arm and two of the vets I took him to brushed it off and he ended up needing orthopedic surgery to fix it. Super expensive and thankful I had insurance to help pay for it! The turnaround on payments is great and I love that it covers everything from shots, flea and tick to injuries!
Insurer: Nationwide
By: Jackie
Nationwide provides very quick claims processing; would ask to reconsider policy on over the counter covered items
Nationwide has been very quick to respond to claim submissions; reimbursements are usually deposited directly into the bank account within 48 hours, and there have been no denials with one exception - - over the counter flea and tick preventatives are covered under the plan, but can not be purchased for reimbursement at a retailer, because Nationwide indicates it can't validate that the medication is for the animal covered under the policy. They asked for an invoice from the vet with the pet's name on it. Strikes me as a little silly - - if you'd like to restrict this type of routine preventative medication, don't pay for it more than 2x/year (six month supplies). Buying at a retailer (especially online) is much more convenient than calling the vet, having a prescription filled, and stopping in to pick it up. Other than that, Nationwide has been very easy to work with and I still recommend.
Insurer: Nationwide
By: Kyle
Fast and Efficient
Excellent turn around time for claims.
Insurer: Nationwide
By: Darlene
Healthy Paws” speedy claim processing Used a tremendous burden after our dog’s venomous snake bite.
We were so grateful for Healthy Paws’ quick and streamlined claim submittal process and speedy reimbursement after our dog was bitten by a venomous snake and required hospitalization and anti-venom therapy. Their representatives were caring and helped to make a terrifying situation much less traumatic for us.
Insurer: Healthy Paws
By: Michele
Thank you for taking care of the claim quickly
I recently had to take in my 3 year old corgi because he had been vomiting in the mornings. He had recently spit up a piece of stick and I was worried that he had a blockage. The vet did all kinds of tests to rule out blockage as well as figure out what else could be causing the vomiting. He had overgrowth of a certain type of naturally occurring bacteria in his gut--stool samples showed. So he was put on round of antibiotics and on a prescription diet. My boy is doing much better and I'm so relieved to have Nationwide Pet Insurance because they covered most of the cost of tests and treatment that added up to a lot! It also was taken care of quickly. I recommend Nationwide to all of the pet parents I know. The peace of mind is worth it!
Insurer: Nationwide
By: Lynette
Thank you for Simplifying the Claim Submission Procedure
Just wanted to let you all know how much we appreciate Nationwide's services. The new-ish Claim Submission Procedure is wonderful. Also impressed with the speed & efficiency of processing and payment. Thank you so much!
Insurer: Nationwide
By: Kelly
Reliable and good customer service
After my terrible experience with another insurance company I was unsure if I should take an insurance for my pet again. Based on the review, I contracted an insurance with Pet + Us after my dog turned 10 years. It was a good decision since a 1.5 year later he ended up needing an expensive emergency surgery. The refund process was smooth and I had a very good customer experience with the reps I have spoken to. Will definitely recommend.
Insurer: Pets Plus Us
By: Alex
Denied claim
First of all, I tried to do this review and it won’t let you upload a review unless you only say good stuff about the insurance. Well they denied an accident claim that caused my dog’s death. They did not even notify us. It’s fraudulent when they say covered over the phone and then deny the claim.
Insurer: Pets Best
By: Vanesa