Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


June 18, 2020

Ease of filing a claim

Could not be happier with ease and quickness of filing my claim and receiving payment.

Insurer: Nationwide

By: Gretchen

Useful
June 18, 2020

So simple

I was pleasantly surprised by how much was covered for my puppy's last round of regional-specific shots and her microchip! A simple cell phone photo upload of the bill, submit, done, money in account! Love it!

Insurer: Nationwide

By: April

Useful
June 18, 2020

Amazing service and speedy claim resolution

I am very happy with how easy it is to file a claim and receive payment. I have never had an issue with the process. Thank you for being there when we need you :)

Insurer: Nationwide

By: Ken

Useful
June 18, 2020

Love the updates to the claim site at. Nationwide!

I recently have had to use the Nationwide claims portal and its new updated claim form has made it easier than ever to submit a claim. The previous system was way more difficult, clunky and not very user friendly. This time around I was able to go through the entire process quickly and get updates as to the where the claims were in the process in. a timely fashion. I even set up auto-deposit for my refunds and that was quick too. Thank you for updating the system!

Insurer: Nationwide

By: Alicia

Useful
June 18, 2020

Amazingly helpful!

Nationwide pet insurance has been absolutely amazing. Very easy to use, hassle free and a huge financial help. I would not have been able to provide the care my pet Has received without the help of nationwide! Thank you!!

Insurer: Nationwide

By: Marisol

Useful
June 18, 2020

Nationwide pet insurance gives me peace of mind when the unexpected happens!

I decided to get Nationwide pet insurance when I rescued my dog 1 year ago. I figured it would at least cover annual visits and flea/tick/heartworm prevention. Little did I expect that I would have a dog that is 100% boy, and all the minor injuries and ear/skin infections that come along with it! Thankfully Nationwide has covered our unanticipated vet visits and the process is so incredibly easy to use!

Insurer: Nationwide

By: Hillary

Useful
June 18, 2020

Nationwide Pet Insurance is a life saver !

It's a comfort to know that when my pup is sick or needs to see a vet, that Nationwide is there. Unexpected illness can really take a toll on finances but with the insurance, I feel better able to manage the bills. The plan is one of the best out there for pets. Claims are processed quickly and communication is excellent. Worth every penny of the premium to know that my boy will get the care he needs when he needs it.

Insurer: Nationwide

By: Karen

Useful
June 18, 2020

Quick turn-around, but lower than veterinary costs reimbursement maximum

I have had Nationwide Pet Insurance for a number of years. The call center staff is always willing and normally able to assist. With the latest updates to the application, the methods available to send in a form has been much easier than in the past, and the payments come quite quickly. That said, if you are forced to go to an emergency veterinary clinic that charges more because they are the 'emergency' provider, what is paid back to you will be much less than what is allowed. So out of pocket could be quite pricey- over and above what the stated out of pocket deductibles listed. However, to date, this insurance has saved me quite a bit and I am very happy to have it. I would recommend the Wellness portion for any new dogs. I have one dog that has the wellness option, and the other (my rescue) without because she was older when we adopted her. I would not have a dog without Pet Insurance, and Nationwide appears to be one of the better companies to provide reasonable cost Pet Insurance.

Insurer: Nationwide

By: VICKI

Useful
June 18, 2020

Very quick reimbursement!

Nationwide reimburses me super fast! My dog went for her annual, a spay, and a med refill post-op, and each claim has been reimbursed just a week after being sent in!

Insurer: Nationwide

By: Cadi

Useful
June 18, 2020

Great so far!

Only had the plan for a few months, but it's going great so far. W've hit our deductable and they've been very efficient on processing claims and with payout. Claims have been handled within a week of being sent on the VItusVet app, and payouts go in via direct deposit quite easily. The only thing they have not covered was a nutritive paste, which is clearly demarcated as not covered in the policy, so I'm okay with that. Overall, painless, quick, and working well!

Insurer: Nationwide

By: Sean

Useful

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